What hoteliers ask us before switching.
Everything you need to know about daily hotel work, features, pricing, setup and support, answered clearly and honestly.
€59 base fee plus €6 per room or unit each month. Every room counts. Billed yearly. 12-month contract, with cancellation notice due three months before the term ends. Without cancellation, the contract renews for 12 months. Monthly payment is the default. A switch to annual prepayment takes effect on the next billing date and starts a new 12-month term. 20% off the base fee in year one. Guest AI, STRYK Hotel Assistant and Intelligent Pricing are optional add-ons with separate fees after the free trial. Cash register & fiscalisation is a separate add-on with a trial month.
All core apps, unlimited users, setup and personal support included.Pricing detailsWhat would you like to know?
Is STRYK right for our hotel?
For small and mid-sized hotels that want to make daily work easier.
01What is STRYK, and what does it replace in a hotel?+
STRYK is hotel software (PMS) that combines reservations, the occupancy calendar, front desk, housekeeping, guest communication, pricing, invoicing, a booking engine and a channel manager in one system. It replaces your previous PMS, housekeeping spreadsheets and separate programs for invoices and website bookings.
02Which hotels is STRYK built for?+
For owner-run hotels, guesthouses, boutique hotels, apartment houses and hotels with a restaurant, from a small property with a handful of rooms to an operation with its own front desk, housekeeping team and accounting. STRYK is strongest where a few people cover many roles.
03We're a small team. Isn't STRYK too big for us?+
Quite the opposite: in small properties, the same person jumps between the phone, check-in, guest requests and invoices. STRYK keeps everything on the booking, you maintain no second list and don't have to explain to anyone what happened in the morning. Areas a person doesn't need are hidden through their role.
04Which STRYK apps are included in the price?+
All core apps, unlimited users, setup and personal support included. Try each module free for one calendar month. The order includes subsequent paid use. Cancellation during the trial disables the module immediately. Units in categories of the type apartment or holiday home cost €9 per unit and month with annual billing (€10.80 with monthly billing) instead of the room price of €6. The type of the category the unit belongs to is decisive; the invoice shows the room price for all units and the surcharge for apartments and holiday homes separately. If the type changes, the new price applies pro rata from that day.
05How quickly can a new team member work with STRYK?+
STRYK starts with the day's tasks: check arrivals, release rooms, change a booking, add a charge, close the invoice. Each role sees only what it needs, and step-by-step guides explain typical situations. That way, temps and seasonal staff get going without lengthy training.
101Is STRYK also suitable for holiday flats and apartments?+
Yes. Every category has a type: Room or Apartment. Apartments have a price per unit, arrival days, minimum stay, final cleaning and guest access. Hotels remain the core of STRYK.
102Can I run hotel rooms and apartments in one system?+
Yes. Choose the type of property "Mixed". Rooms and apartments share calendar, reception, cleaning plan and invoice.
How will our team work with it?
How front desk, housekeeping and management work with STRYK every day.
06What happens when a guest changes or extends a stay?+
You change the dates or room right on the existing booking, or move it in the calendar by drag and drop. STRYK checks first that the room is free. Calendar, housekeeping plan and invoice then show the new status immediately, nobody needs to phone around.
07What does the front desk see on arrival day?+
All of the day's arrivals with assigned room, room status, online check-in progress, guest requests and open balance. If a room isn't ready yet or a detail is missing, you see it before the guest is standing in front of you.
08How does housekeeping know which room comes first?+
The daily plan is built automatically from departures, stayovers and arrivals. Early arrivals move up, rooms are assigned to individual staff and reported step by step until they are ready. The front desk sees the status instantly; you can also print the plan as a PDF or send it by email every day.
09How do we keep track of guests and their messages?+
Every guest has a profile with past stays, preferences and company; STRYK flags duplicates before a new profile is created. Emails run through a shared inbox and sit right on the booking. Templates fill in name, travel dates and room automatically.
10What does STRYK cover in accounting?+
Invoices, credit notes, deposits and open balances right on the stay, plus bank reconciliation, supplier invoices, the VAT return, daily, monthly and year-end closing and the export for your accountant (BMD, RZL, DATEV, XAF, CSV or Excel). E-invoices are created as ZUGFeRD or XRechnung. A cash register with signed receipts is available in Austria and Germany as the ‘Cash register & fiscalisation’ add-on; hotels in the Netherlands and Hungary do not need it.
11Can everyone on the team work with their own login?+
Yes, with no per-user charge. Each person signs in with their own login and a second factor and gets a role, for example front desk, housekeeping, accounting or management. The activity log shows who changed what.
How does STRYK sell and manage revenue?
Sell more directly, manage prices confidently and keep revenue in view.
12How do direct bookings get from the website into STRYK?+
The booking engine uses the rooms, photos, rates, extras and policies you maintain in STRYK. Guests book on your own address and pay a deposit online; the booking is then in the calendar immediately, no email that someone has to retype.
13How do we manage rates and seasonal prices?+
Rates define what you sell, for example flexible, non-refundable or with breakfast. In the price calendar you set daily prices and rules per category and period and see what changes before you save. Minimum stays, promo codes and corporate rates are managed in the same place.
14How does Pricing Intelligence help with pricing?+
The add-on analyses occupancy, booking pickup, lead time, ADR and RevPAR and suggests prices per room category, with a clear reason. You set minimum and maximum prices and decide whether you approve each suggestion yourself or let it apply automatically within your limits.
15What do online check-in and the check-in kiosk bring?+
Guests enter registration details, ID and signature in advance via a link; you only review and confirm. At the kiosk in the lobby, guests can check in even when the desk isn't staffed and see their room number at the end. Both work with the existing booking.
16We have a restaurant. How does the bill get to the room?+
Your restaurant or bar till posts directly to the open stay through the STRYK POS interface. Duplicate items are detected, misposted ones can be moved with a clear trail, and at check-out everything is on one invoice. Your restaurant or bar till remains your till. For payments at the front desk, Austria and Germany have the ‘Cash register & fiscalisation’ add-on.
17How does STRYK connect Booking.com, Expedia, Airbnb and other OTAs?+
Through the STRYK channel manager. You maintain prices, availability and minimum stays once in STRYK; new, modified and cancelled OTA bookings land in the calendar automatically. We decide together at the start which channels to connect. Connect Booking.com, Expedia, Airbnb and other channels to STRYK. Manage rates and availability centrally and handle OTA reservations in the calendar.
18Can we use STRYK away from the front desk?+
Yes. STRYK runs in the browser, at the front desk, in the office or from home, with nothing to install. The pages for your guests, booking engine, online check-in and voucher shop, are built for smartphones.
What does it cost to get started?
Everything about pricing, the free trial, setup and personal support.
19How much does STRYK cost?+
€59 base fee plus €6 per room or unit each month. Every room counts. Billed yearly. 12-month contract, with cancellation notice due three months before the term ends. Without cancellation, the contract renews for 12 months. Monthly payment is the default. A switch to annual prepayment takes effect on the next billing date and starts a new 12-month term. For a property’s first STRYK contract, the discount applies for twelve months to the base fee only. Room fees, add-ons, transaction fees and third-party costs remain unchanged. It cannot be paid out in cash or combined with other special terms unless the individual offer states otherwise. Net of applicable VAT. Add-ons and transaction costs are separate. All core apps, unlimited users, setup and personal support included. Units in categories of the type apartment or holiday home cost €9 per unit and month with annual billing (€10.80 with monthly billing) instead of the room price of €6. The type of the category the unit belongs to is decisive; the invoice shows the room price for all units and the surcharge for apartments and holiday homes separately. If the type changes, the new price applies pro rata from that day. Online-paid direct bookings carry a 1.9% STRYK platform levy on the processed payment amount. Variable payment-provider (such as online payments) and card costs are additional. The platform levy does not apply without integrated online payment.
20Which costs can arise in addition to the core price?+
All core apps, unlimited users, setup and personal support included. Guest AI, STRYK Hotel Assistant and Intelligent Pricing are optional add-ons with separate fees after the free trial. Cash register & fiscalisation is a separate add-on with a trial month. Online-paid direct bookings carry a 1.9% STRYK platform levy on the processed payment amount. Variable payment-provider (such as online payments) and card costs are additional. The platform levy does not apply without integrated online payment.
21How does the 14-day trial work?+
You set up your own hotel with your rooms and rates and work with real routines for 14 days free of charge, not just a presentation. Your team then decides based on tasks it actually knows. The trial uses sample data; real guest data only after you accept the terms and the data processing agreement.
22How does switching from our current PMS work?+
We plan the move together: rooms, categories, rates, guests and future bookings are imported via templates, checked in a test run first and only then taken over. On the cut-over date, the latest changes are brought across. We clarify in advance what can be taken from your current system, without blanket promises.
23Which languages does STRYK support?+
STRYK is available in German, English, Hungarian, Italian, French, Croatian, Czech, Polish, Romanian, Slovak, Dutch, Swedish, Danish, Spanish, Portuguese, Slovenian, Bulgarian and Ukrainian. Everyone on the team chooses their own language; invoices, emails, the booking engine and online check-in are available in these languages too.
24Who is behind STRYK, and who helps us day to day?+
STRYK is a product of Nextpulse GmbH in Salzburg; pricing, contact details and imprint are public. Day to day, the support AI inside STRYK helps instantly, and our team takes over when it needs to be personal. Step-by-step guides cover typical situations.
Four workflows that make a real difference every day.
- 01Change a booking and check the calendar impact
- 02Finish a housekeeping room and see it at front desk
- 03Add a service, create the invoice and record payment
- 04Follow a direct booking from live availability into the PMS
See STRYK with your own hotel day.
Try STRYK. All core apps, unlimited users, setup and personal support included.