Keep the room, dates and charges on one booking.

A booking is the shared process for dates, guests, rooms, rate, services, payment, communication and status. Changes flow from there under control into the other hotel areas.

STRYK manages manual reservations, walk-ins, direct bookings, multi-room stays and connected booking contexts in the same operational structure. Source and channel remain distinguishable on the stay.

First dates and available category or room are checked, followed by existing guest, occupancy, rate and price. Before saving, STRYK checks capacity again and shows missing required details.

During booking creation, the team first searches by name, email and matching details. An existing profile is reused so stays, messages and finance history are not split across several guests.

Yes. Multi-room bookings keep shared guest and booking information together while dates, room assignment, occupancy and price remain reviewable for each stay segment.

Yes. A stay can first remain on the appropriate category and be assigned to a specific free room later. The later assignment rechecks occupancy, blocks and overlaps.

Before a booking, room move or extension, STRYK checks free capacity again. Occupied or blocked rooms cannot be assigned twice.

Yes. New dates are checked against room, availability, price and existing overlaps. The confirmed change then updates calendar, housekeeping, services and the wider booking context.

Front desk manages status directly on the correct stay. Guest and room readiness are reviewed before check-in, and services, invoice, payment and open balance before checkout.

No-show and cancellation are traceable booking states that affect capacity, finance, communication and history. STRYK does not simply remove the stay from the record.

Yes. Tags and factual internal notes support priorities, special cases and handovers. They remain visible on the process and replace private notes or uncontrolled messaging threads.

Guest communication is managed as a conversation on the specific stay. Direct bookings use email context while connected OTA bookings use their booking channel; the channel is not selected arbitrarily.

Services from stay, front desk, minibar or POS remain assigned to the correct booking and finance context. Payments reduce the open balance traceably with date, amount and method.

When a booking carries OTA or virtual-card context, it remains visible on the stay only to authorised employees. Display and use follow applicable security rules.

The booking uses the rate plan and price valid for dates, room product and sales path. Manual changes remain explicit on the process and must not silently overwrite central pricing logic.

Bookings, room occupancy, blocks and category capacity use the same available inventory. Immediately before confirmation, STRYK checks the current status and protects against parallel double bookings.

Before confirmation, the booking engine checks the rate, availability, policies and final free capacity. The direct booking then appears exactly once, complete for front desk, calendar and guest service.

The channel manager receives new, modified and cancelled portal reservations with a unique external reference. STRYK maps them to the correct property, room product and rate plan and prevents duplicate intake.

STRYK runs in the browser and as the STRYK app for iPhone and Android. Authorised staff can search, open, create and edit bookings at any workstation with a browser. Saved changes are visible to the whole team straight away.

The property grants booking, check-in, pricing and finance permissions according to responsibility. Housekeeping sees the necessary room context but does not automatically gain rights to change rates or invoices.

For a selected period, the relevant booking figures can be reviewed and exported as PDF or an Excel-compatible file. Preview and export use the same filters.

Bookings, calendar, guests and finance are part of the core STRYK package, with no set-up fee. Guest AI and Pricing Intelligence are optional add-on modules priced separately. External partners such as the payment provider may charge their own fees.

In your demo access you create a multi-room stay, change dates and rooms, complete check-in and checkout, and add a service, partial payment and invoice. Every change becomes visible in the calendar immediately.