Keep reading calendar, bookings, guests and rooms during an internet outage
Hotel management, STRYK Desktop for Windows and macOS
Reception keeps working, even when the internet goes down.
STRYK Desktop brings STRYK to the computers at reception and in the office as a program of its own. If the internet goes down, the team keeps working: calendar, bookings, guests and rooms are stored encrypted on the device, and STRYK syncs the changes automatically as soon as the connection is back.
STRYK Desktop for Windows and macOS
Record check-in, checkout, room status, walk-ins and guest details offline
Permanent offline notice in every window, with the time and number of pending changes
Encrypted data on the device, key in the operating system’s key store
Automatic sync and a clarification list for conflicts
Several windows side by side and printing straight from the program
How it works in your hotel
- 01Windows and macOS
- 02Read offline
- 03Record offline
- 04Offline notice
- 05Encrypted storage
- 06Automatic sync
- 07Conflict resolution
- 08Multiple windows and printing
Four practical jobs in daily hotel operations.
The internet fails on arrival day
Reception sees the arrivals list with the latest data and checks the guests in. The rooms show as “occupied (pending)” in the plan. Once the connection is back, STRYK transfers the check-ins and the status takes effect. Reception then closes the invoice online.
Two colleagues change the same booking
Reception changes the departure offline, the office extends the same stay online. During sync, STRYK detects the double change and puts it on the clarification list. Whoever is authorised decides which version applies. Nothing is silently overwritten.
Calendar and booking side by side
On the reception computer, the occupancy calendar stays open in one window while reception edits the booking in a second window. The arrivals list or the housekeeping plan prints straight from the program.
A laptop goes missing
An admin blocks the device in the device list. As soon as it reports in, STRYK Desktop deletes the local data, pending changes and the sign-in. If the device stays offline, offline access ends by itself after the set period.
Common questions: STRYK Desktop for Windows and macOS
What can I do offline?+
Read: calendar and room plan, bookings, guests, arrival and departure lists, room status, rota and the prices from the last online state. Record: create and change bookings, move rooms, cancel, check in and out, create and edit guests, room status and housekeeping tasks, room blocks and restaurant reservations.
What needs a connection?+
Everything that needs a sequential number, a signature or an external party: numbered invoices, payments, cash register and fiscalisation, guest registration reports, channel transfer and emails to guests. You create invoices and quotes offline as drafts and issue them online. STRYK tells you beforehand when an action needs a connection.
How do I know I am working offline?+
Every window shows a notice at the top that cannot be dismissed: since when STRYK has been offline, how many changes are pending and that the data shown may be out of date. The window title then reads “STRYK, OFFLINE”.
Does a booking created offline apply immediately?+
It shows as “pending” in the plan, never as booked. After sync, STRYK checks availability and price bindingly. If the room has been taken in the meantime or the price has changed, the booking goes to the clarification list and you decide.
How secure is the data on the computer?+
The local database is encrypted with AES-256, separately per user and hotel. The key is kept in the operating system’s key store: Credential Manager on Windows, Keychain on macOS. The device holds only 30 days back and one year ahead, and no ID images, card or bank details.
How long can I work offline?+
By default 72 hours from the last confirmation by STRYK; the hotel can set 24 to 168 hours. Twelve hours before, the offline notice reminds you to connect.
What happens to a blocked device?+
If an admin blocks the device or orders a wipe, STRYK Desktop removes the local data, pending changes, sign-in and keys at the next contact. Every offline action can be traced in the activity log with the device ID.
What does STRYK Desktop cost?+
STRYK Desktop is part of the STRYK base price of €59 plus €6 per room and month. There is no surcharge for the desktop app.
Do I need STRYK Desktop, or is the browser enough?+
Online, you can use STRYK in any current browser. STRYK Desktop pays off on the computers at reception and in the office: it keeps working during an internet outage, opens several windows and prints directly.
How do updates arrive?+
STRYK Desktop updates itself with signed updates. If STRYK needs a newer version, the program tells you.
What about the restaurant till?+
Till postings run through the STRYK POS Bridge or the POS interface straight to STRYK, not through the desktop computer. STRYK Desktop shows the status of the POS Bridge.
Could STRYK Desktop for Windows and macOS work for your hotel?
14 days free. All STRYK core apps included. No setup fee; optional AI modules are separate.
