No more logging in to every extranet
STRYK Channel Manager.
Connect supported booking channels to STRYK. Rates, availability and incoming bookings are exchanged through your configured connections.
Channel manager
No more logging in to every extranet
Connect supported booking channels to STRYK. Rates, availability and incoming bookings are exchanged through your configured connections.

Channel manager
The last room is sold only once after successful synchronisation
OTA bookings land straight in the calendar
Changes and cancellations imported without retyping
Problems with an OTA visible immediately
Website and OTAs from one inventory
How it works in your hotel
- 01OTA connection, portals activated per hotel
- 02Mapping of categories and rates per OTA
- 03Availability and prices per stay date to the OTAs
- 04Minimum stay, closed to arrival and departure, stop sell
- 05New, modified and cancelled OTA bookings automatically
- 06Distinguish OTA collect, hotel collect and virtual card
- 07Guest messages from the OTAs in the STRYK inbox
- 08Overview of which OTA needs attention
Four practical jobs in daily hotel operations.
Changing the summer price once
You raise the price of the double rooms for the summer. The connected portals receive it without you logging in there.
Last family room on Saturday
The room sells via Expedia. Inventory goes down, and your website and Booking.com no longer offer it.
Cancellation via Booking.com
The guest cancels on the portal. The booking in STRYK is cancelled and the room is bookable again.
Recognising a virtual card
Expedia has already collected payment and provided a virtual card. Reception sees this on the stay and does not charge twice.
Apartments on booking portals
Apartments go to your connected portals as a room type and share their calendar with your booking page.
One inventory for every channel
Direct bookings and portals work from the same availability.
Rules per period
You control minimum stay and closed-to-arrival and closed-to-departure restrictions for each period.
What the portals do not receive
Layout, kitchen and weekly or monthly discounts are not transferred. You maintain these details in each portal’s own extranet.
Apartment housesHoliday homes and flatsHotel with apartments
Common questions: Channel manager
Can I reply to Booking.com messages in STRYK?+
With Guest AI, receive and reply to Booking.com messages in STRYK. This requires the Guest AI module and a configured connection for your property.
Which hotels is the Channel Manager designed for?+
It is designed especially for small and medium-sized hotels that want professional control over several sales channels without needing a dedicated distribution specialist or extra working lists.
Which portals are the main focus?+
Connections run exclusively through the STRYK Channel Manager. Connect Booking.com, Expedia, Airbnb and other channels to STRYK. Manage rates and availability centrally and handle OTA reservations in the calendar. Portal contracts, credentials and commissions remain with your hotel.
When can a property connect portals?+
As soon as the property, room categories and rates are mapped unambiguously. Before launch, STRYK verifies the connection with the property through a test reservation, modification and cancellation.
What must be configured before activation?+
The property, external property reference, room categories, rate plans and resulting sellable products are connected unambiguously. STRYK then checks future availability, rates, booking rules, reservation intake, access and open discrepancies.
What does mapping rooms and rates mean?+
STRYK connects every internally sold combination of room category and rate plan to exactly the matching product in each portal. This prevents an external reservation from being assigned to the wrong category or rate.
What happens when a mapping is missing or conflicting?+
The process is not allowed to continue silently with the wrong data. STRYK identifies the affected sales channel and product, blocks risky steps and presents the discrepancy for focused resolution.
How are available rooms sent to portals?+
With an approved connection, available capacity comes from the same hotel inventory as bookings and blocks. Every update remains visible with its status; failed transmissions can be reviewed and retried deliberately.
Which rates and booking rules can be controlled?+
With an approved connection, STRYK controls daily rates, open and closed status, minimum and maximum stay, booking windows plus arrival and departure restrictions. Every change stays clearly assigned to its period and room product.
How does a portal reservation enter STRYK?+
The reservation is checked first: property, room product, rate, dates, guests, price and external reference must agree. Only then is the connected stay created, with its effects on availability, guest, finance and subsequent hotel operations.
Can a reservation sent twice create two bookings?+
No. A portal connection must accept the same reservation only once. STRYK recognises the external reference and assigns a repeated delivery to the existing stay.
How does STRYK handle modifications and cancellations?+
New dates, room product, occupancy, price or status are checked against the existing stay. On cancellation, capacity is released and the process is traceably updated for finance, payment, housekeeping and history.
How does STRYK protect against overbooking?+
Bookings from front desk, booking engine and connected portals are designed to change the same available capacity. Inventory is checked again before confirmation, and every change creates the next controlled update for connected sales channels.
What does the hotel see when synchronisation fails?+
The team sees the channel, affected process, time, status and a safe error message. A failure does not disappear behind a green tick; it remains open until it is reprocessed or deliberately resolved.
What does discrepancy resolution mean in the Channel Manager?+
STRYK compares the expected hotel state with the latest known channel state. Missing reservations, stale availability, rate discrepancies, open payment questions or incorrect mappings become concrete work items with status and ownership.
How are portal payments and virtual cards handled?+
STRYK distinguishes whether the hotel, portal or a virtual card is responsible for collection. Sensitive card data is not intended to be stored openly; the stay retains only the secure payment and follow-up context required for operations.
Who may change channels and mappings?+
Only employees with the appropriate permission. Personal accounts, recorded changes and a required reason for critical corrections prevent sensitive distribution settings from being changed through shared logins.
Can the hotel trace what was sent to a portal?+
Yes. The operator history connects transmission attempts, responses, retries, reservation events, mapping corrections and open discrepancies. The property can review every portal process and resolve it with support when needed.
Will the hotel still need to maintain rates separately in every portal?+
For an approved connection, STRYK is the primary workspace for rates, availability and booking rules. Only content the provider does not support through the connection still needs to be maintained in the portal.
Is the Channel Manager included in the STRYK price?+
Yes. The Channel Manager is part of the STRYK core price. Connect Booking.com, Expedia, Airbnb and other channels to STRYK. Manage rates and availability centrally and handle OTA reservations in the calendar. Booking portals or other external partners may charge their own fees for portal connections; the AI add-ons remain separate.
Is there an additional STRYK setup fee?+
No. STRYK does not charge a setup fee. A sound channel launch still requires shared preparation: map products, run test bookings, review failure cases and activate only after every check has passed.
How is a new channel tested before launch?+
STRYK checks access, complete mapping, future capacity, rates and booking rules. The launch test then covers a reservation, modification, cancellation, duplicate delivery, payment model and a deliberately triggered failure. Activation is permitted only after complete evidence.
Can I test STRYK with my property’s real workflows?+
Yes. You can test STRYK for 14 days at no cost with bookings, rooms, housekeeping, guests, direct booking, pricing and finance. The trial uses sample data; real guest data only after you accept the terms and the data processing agreement. For connected portals, we coordinate mapping and connection testing with you personally.
Could Channel manager work for your hotel?
14 days free. All STRYK core apps included. No setup fee; optional AI modules are separate.
