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Revenue & finance, Rate plans

Every rate carries price, cancellation and payment, the same on every sales channel.

Flexible, non-refundable, with breakfast: guests understand at once what they are booking and what it costs.

Rate plans

Guests know cancellation and payment terms before booking

Flexible, non-refundable, with breakfast: guests understand at once what they are booking and what it costs.

Rate plans

Rate plans

01

Guests know cancellation and payment terms before booking

02

Offer a direct rate only on your own website

03

Fewer questions about breakfast and cancellation

04

One rate instead of maintaining it on every OTA

05

Your most important offer at the top

06

Retire old rates without losing bookings

How it works in your hotel

  1. 01Name, code, guest description and rate type
  2. 02Fixed or percentage mark-up and discount
  3. 03Cancellation policy per rate or hotel default
  4. 04Payment method and permitted online payment methods via the integrated payment service
  5. 05Breakfast included and other inclusions
  6. 06Enabled per room category and sales channel
  7. 07Order of rates on the booking page
  8. 08Mapping to OTA rate plans

Four practical jobs in daily hotel operations.

01

Direct rate with breakfast

On your website you sell ‘Direct with breakfast’ at your direct price. The rate is enabled only for the booking page, not for the OTAs.

02

Non-refundable for the trade fair

For trade fair week you offer a non-refundable rate. Guests pay online when booking.

03

Rate for your regular corporate client

The company down the road has its own rate without breakfast. Reception selects it when booking; online it stays hidden.

04

Retiring the winter rate

In April you deactivate the ski pass rate. Existing bookings keep their terms; new guests no longer see it.

Common questions: Rate plans

What is a rate plan?+

A rate plan defines how a room offer is sold: name, pricing logic, cancellation, payment, included services, permitted categories and sales channels.

Why is a room price alone insufficient?+

Because flexible with breakfast and non-refundable with immediate payment are different products. Rate plans keep conditions and price impact understandable together.

Which core data does a rate plan have?+

STRYK stores, among other things, name, code, description, type, price adjustment, payment method, breakfast, priority and active status. Refundability and cancellation deadline come from the assigned cancellation policy or the hotel default.

How does the price adjustment work?+

The plan builds on the valid category and pricing logic and can carry a fixed or percentage uplift or reduction. Price preview immediately shows the finished offer.

Which categories may a plan sell?+

The property deliberately assigns room categories to the rate plan. A booking can use it only when plan and category belong to the same property.

Which sales channels can be selected?+

Direct booking, manual booking and selected partner channels can be enabled for each offer. It appears on external portals only after the connection is fully set up.

When does a plan appear in Booking Engine?+

As soon as it is active, approved for direct booking and assigned to an available room category. Unfinished offers remain hidden from guests.

Can a direct booking be created without a rate plan?+

No. Every direct booking requires an active rate plan. STRYK checks price and conditions again immediately before confirmation.

How do cancellation and rate plan connect?+

Refundability and cancellation deadline come from the cancellation policy assigned to the plan or from the hotel default; the plan has no deadline of its own. The policy valid at the time of booking remains attached to the stay.

How does the plan control payments?+

Payment type and allowed payment methods determine what the guest sees, what amount is due and when the balance is paid.

Can breakfast be visible in the offer?+

Yes. Breakfast included is a dedicated plan attribute and can therefore appear consistently in the offer, selection and internal booking logic.

What is priority used for?+

It orders several matching plans deliberately. The property can show its key direct offer before secondary variants.

Can plans be deactivated?+

Yes. An inactive plan remains traceable for previous bookings but is no longer sold. STRYK first shows which direct offers and connected portals are affected.

What happens with multi-room bookings?+

Current direct multi-room booking uses the same rate plan for all selected rooms. STRYK makes this explicit instead of silently mixing conditions.

How is a rate plan used in Channel Manager?+

Room category and rate plan are clearly assigned to the matching offer on each portal. This keeps prices, availability and conditions connected to the right product.

How does a rate plan reach connected portals?+

STRYK clearly assigns the room category and rate plan to the right portal offer. Prices, availability and sales conditions are transferred only after that.

How are additional partner systems connected?+

Offers can be enabled specifically for connected partner systems without automatically appearing on Booking.com, Expedia or Airbnb.

Are prices rechecked during booking?+

Yes. Immediately before confirmation, STRYK recalculates the price from category, rate plan, travel dates, occupancy, availability, rules, discounts and currency.

How do I know a change has been saved?+

STRYK visibly confirms every saved change, so the team always works with the reliable current version.

Who may change rate plans?+

Viewing and managing pricing are separate permissions. Changes remain assigned to the property and are documented in pricing and activity history.

Can a plan simply be deleted?+

Only with the responsible permission and after checking dependencies. For historically used or linked offers, deactivation is usually the more traceable route.

How should a small hotel start?+

Two clear products are often enough initially: a flexible standard rate and an attractive direct-booking rate. Add variants only when they solve a real sales case.

Do rate plans cost extra?+

No. Rate plans, category assignment, payment logic, preview and Booking Engine use are part of the single STRYK offer, with no setup fee and no hidden rate-plan module price. External payment and channel partners may charge their own fees.

Could Rate plans work for your hotel?

14 days free. All STRYK core apps included. No setup fee; optional AI modules are separate.

Questions about STRYK?