Hotel reservation system
Hotel reservation system: every booking in one calendar
Phone, website, portals and reception all write to the same booking calendar. STRYK checks availability before a booking is saved.
- Availability check on every booking channel
- Booking calendar in day, week and month view
- Booking list exportable as CSV or XLSX
In short
A hotel reservation system records every booking in one place and checks it against availability. STRYK runs in the browser and brings bookings from reception, website and portals into one booking calendar. You pay a base price plus an amount per room and month, which includes the Booking Engine, support and any number of user logins. The trial runs for 14 days.
Updated
Where reservations drift apart today
If you keep reservations in a book, in Excel and in several extranets, no single place has the correct status.
- Today
The phone booking is written in pencil in the book, the portal booking is only in the extranet, and the request from the website sits in the inbox. Anyone planning the week on Monday has to compare three sources and misses the third.
With STRYKEvery booking appears in the booking calendar, whatever its source. New bookings from the website, portals and reception show up without a reload, and your team gets a notification.
Read more - Today
Two channels sell the same double room. The guest is standing at reception at 16:00, and you are looking for a replacement room that has already been promised to someone else.
With STRYKBefore a booking is saved, STRYK checks availability, whether it comes from reception, the website, a portal, an import or a room change. If the category is full, the second booking cannot be saved. For portals, this applies after a successful synchronisation.
Read more - Today
A guest extends by one night. You cross out the booking in the book, recalculate the price and rewrite the invoice. In the process the breakfast supplement gets lost.
With STRYKYou change the departure date in the booking. You check the price for the new period beforehand in the price calculator, and the invoice is created later from the changed booking.
Read more
A day of reservations at the front desk of Hotel Nordlicht
24 rooms, front desk on early and late shifts. On this day, bookings arrive by phone, through the hotel's own website and through a connected portal.
The night in the booking calendar
The early shift opens the calendar in day view. Two bookings came in overnight, one from the website and one from the portal. Both are already assigned to a room, and the room status is visible.
Phone request for the weekend
A guest calls and asks for a family room from Friday to Sunday. Reception creates the booking, and STRYK suggests a free room in that category. Reception can accept it or choose another room.
Multi-room booking for a family
Two double rooms next to each other belong to one booking. The note and tag on the booking tell the late shift that the family arrives with both rooms together.
Room change before arrival
A guest asks for a quieter room. Reception moves them within the category and checks the preview. The price of the booking stays the same, and the booking calendar shows the change straight away.
Portal booking during evening service
A booking comes in through a connected portal while reception is checking guests in. It appears in the calendar without a reload, with a notification to the team. Availability had been checked beforehand.
A look at tomorrow
The late shift filters the booking list by arrivals for the next day. Notes and tags are shown in the list. The selection can be exported as CSV or XLSX.
What the reservation system does in STRYK
The full feature list is on the Bookings page. Here is what reception uses every day to enter, search and rearrange bookings.
Bookings for every case
You create, change and cancel bookings. Walk-ins, multi-room and company bookings use the same form, with tags and notes.
Read moreBooking calendar in four views
Switch between day, week, two weeks and month. The room status is visible, so reception can see which room is ready without asking the head housekeeper.
Read moreAvailability per category
You limit how many rooms of a category are sold. Blocked rooms drop out of availability and out of room selection.
Read moreBooking Engine on your own website
Guests book with price and availability taken directly from STRYK. The booking lands in the same booking calendar as every other booking. The Booking Engine is included in the core price.
Read more
Reservation book and extranets versus one shared system
On the left, the daily routine with a reservation book, Excel and extranets. On the right, the same task in STRYK.
| Task | With a book, Excel and extranets | With STRYK |
|---|---|---|
| Record a booking | Phone in the book, portal in the extranet, website in the inbox | Every booking appears in the booking calendar |
| Check availability | You compare the book, Excel and the extranet by hand | Every booking channel checks before saving |
| Change rooms | Cross out, write in again, recalculate the price | Move the booking in the calendar with a preview; the price stays the same |
| Spot a new booking | The late shift finds it while flicking through the book | It appears without a reload, with a notification to the team |
| Find today's arrivals | Turn pages and check the inbox as well | Booking list with column filters, export as CSV or XLSX |
| Issue an invoice | Copy the amount from the book into a template | Invoice from the booking, no retyping of the amount |
One price that grows with your property
The reservation system is part of the core price. There is no per-user surcharge and no revenue commission in the core price; if guests pay online through STRYK, a platform fee of 1.9% applies on top, plus the payment provider's costs. Any commission you pay to portals remains your agreement with the portal.
Pricing in detail€59 base fee + €6 per room or unit per month
Example with 20 rooms€179per month
- 14-day free trial
- No setup fee
- Personal onboarding
Net prices, annual billing. 20% off the base fee in the first contract year.
From book and Excel to the booking calendar
Your existing reservations come with you. This is how the switch works.
Prepare the reservations
Export your bookings from Excel or your old software as CSV or XLSX. If they exist only in the book, type the upcoming arrivals into a template.
Test run with an error report
The guided import checks your file before the real import and returns an error report. You correct date fields or missing room categories before anything reaches the calendar.
Match rooms and categories
You create rooms and categories or take them over from the import. Then you check in the booking calendar that every upcoming arrival is in the right room.
Go live on a fixed date
From a set day, you enter new reservations only in STRYK. The old book stays as a reference for past stays.
Frequently asked questions
How does a reservation system differ from a channel manager?
A reservation system manages your bookings and the booking calendar. A channel manager syncs availability and prices with booking portals. In STRYK, both work together: bookings, changes and cancellations from connected portals land in the booking calendar. The channel manager is included in the STRYK core price.
Do I see phone and portal bookings in the same calendar?
Yes, as long as the portal is connected. Reception creates phone bookings itself, and website bookings come from the Booking Engine. All of them appear in the booking calendar without a reload, with a notification to your team.
How does STRYK prevent double bookings?
Before saving, STRYK checks whether a room is still free in the category, for reception, website, portals, imports and room changes. This prevents double bookings within your own system; for portals, the check applies after a successful synchronisation through the STRYK Channel Manager. The channel manager is included in the STRYK core price. STRYK does not know about changes you make directly in the extranet.
Can I take over existing reservations?
Yes, with the guided import from CSV, XLSX or ZIP. A test run shows beforehand in the error report which rows do not fit, for example a date in the wrong format. The switch takes place on a go-live date you set.
Does the reservation system work without a website of my own?
Yes. Reception enters phone, email and walk-in bookings directly in the system. You can add the Booking Engine later, at an address under staystryk.com or on your own domain. You connect your own domain in STRYK step by step.
Can I manage several rooms in one booking?
Yes. Two double rooms for one family, for example, sit in one booking with a shared note. STRYK also distinguishes company bookings from private bookings.
Can I export my reservations to Excel?
Yes. You filter the booking list by column, for example by arrival date, and export the selection as CSV or XLSX. The calendar can be exported in the same way.
Enter your next few weeks in the booking calendar
Send us your number of rooms and your categories. In the 14-day trial, with no setup fee, you enter the reservations for the coming weeks and see whether every arrival is in the right room.