PMS with channel manager
Hotel software with channel manager: one calendar for all portals
The STRYK Channel Manager works in the same system as your booking calendar. The channel manager is included in the STRYK core price.
- Test with your own room categories for 14 days
- The channel manager is included in the STRYK core price.
- Portal contracts and commissions stay with you
In short
A PMS with channel manager runs the booking calendar and the portal connections in one system. The channel manager is included in the STRYK core price. Once a portal is confirmed as connected, STRYK sends availability, prices and booking rules to it, and bookings, changes and cancellations appear in the booking calendar. There is no separate charge for the connection.
Updated
Where maintaining portals costs you time and guests today
These situations arise when the booking calendar and the portals do not use the same data.
- Today
At 18:20, reception confirms the last double room for Saturday by phone and enters it in the hotel's calendar. The portal knows nothing about this and sells the same room a second time at 18:40. On Saturday, two guests stand in front of one room.
With STRYKReception, website and connected portals write to the same booking calendar. The phone confirmation at 18:20 reduces availability in STRYK immediately. The channel manager passes it on to portals confirmed as connected; the room is blocked there as soon as the sync has succeeded.
Read more - Today
A room is blocked for two weeks because the floor is being replaced. You log in to three extranets and enter the block three times. By the fourth portal, you have run out of time.
With STRYKYou set the room block once in STRYK. It affects availability and room selection. The channel manager passes the changed availability on to the connected portals.
Read more - Today
A portal booking arrives by email. Reception types the name, dates and rate into the calendar, and when the cancellation arrives, the confirmation is missing because the email went to the wrong inbox.
With STRYKPortal bookings, changes and cancellations go straight into the booking calendar. The team sees new bookings without a refresh, with a notification. Messages are collected in one inbox per booking.
Read more
A day in a hotel with a portal connection
A sample day in a city hotel with 24 rooms that sells through its own website and two portals. Both portal connections are confirmed after the connection test.
Overnight bookings in the booking calendar
The early shift opens the calendar. Two bookings from the night are already in it, one from a portal and one from the website. Both are already in their room category in the calendar. Nobody has retyped anything.
Block a room for a week
Maintenance reports water damage in room 12. Reception blocks the room until Friday in STRYK. The block affects room selection, and the changed availability goes to the connected portals.
Adjust the price for the long weekend
The owner raises the weekend price in the price calendar and checks the preview first. The change applies in STRYK and goes to the connected portals; STRYK adds any stored channel surcharge. She does not have to open an extranet.
Cancellation through the portal
A guest cancels a booking for next week. The cancellation appears in the booking calendar, and reception sees the notice and the cancellation terms of the booking. The room is free again.
Walk-in at the front desk
A couple is at reception without a reservation. Reception creates the booking, and STRYK suggests a free room in the category. Availability is checked before saving, including for the room that was most recently booked through a portal.
Question from a portal guest
A guest asks through the portal about a late check-in. The message lands in the booking's inbox. The late shift replies there, and the reply goes back through the booking's channel.
What the channel manager handles inside the PMS
Everything here except the Guest AI add-on module is part of the core price. You do not set up a portal connection on your own; it is assigned and tested together with you.
STRYK Channel Manager
Once a portal is confirmed as connected, availability, prices and booking rules go from STRYK to it, and bookings, changes and cancellations come back into the booking calendar. The channel manager is included in the STRYK core price.
Read moreCalendar with overbooking protection
The booking calendar shows day, week, two-week and month views with room status. STRYK prevents double bookings in its own booking calendar: an occupied room accepts no second booking. For portals, this applies once the sync has succeeded.
Read morePrices and channel surcharges
You maintain prices in the price calendar and check changes in the preview. You set surcharges and discounts per channel group, for example for website, channels and manual bookings.
Read moreInbox per booking
Guest messages are bundled per booking. You reply to portal messages there, and the reply is sent through the booking's channel. Templates with placeholders save you retyping the same text.
Read moreBooking engine for direct bookings
Your booking page shows prices and availability directly from STRYK. It is included in the core price. Direct bookings and portal bookings appear in the same calendar.
Read moreGuest AI for reply draftsAdd-on
The add-on module writes reply drafts and recognises enquiries, changes and cancellations. Your team reviews and approves them. Channel functions require active, supported connections.
Read more
A separate tool or a PMS with channel manager
What changes in your workflow when the calendar and the portal connection belong together. A separate tool can also work well if the handover to the calendar is clean.
| Task | Separate tool and extranets | Channel manager in STRYK |
|---|---|---|
| Record a portal booking | Open the email or extranet and transfer the data into the calendar. | The booking appears in the booking calendar, with a notice to the team. |
| Block a room | Note the block in the calendar and repeat it in every extranet. | One block in STRYK; availability goes to the connected portals. |
| Change prices | Adjust prices portal by portal; discrepancies show up later. | One price calendar with preview, channel surcharges per channel group. |
| Check availability | The status sits in several systems, and each one checks on its own. | Every booking route checks the same inventory before saving. For portals, this applies once the sync has succeeded. |
| Guest messages | Portal inbox, email and notes on paper side by side. | One inbox per booking, reply through the booking's channel. |
| Check the connection | Unclear whether a portal is really connected. | We confirm the connection per hotel after assignment and a connection test. |
One price that grows with your property
There is no separate charge for the portal connection; like the booking engine, it is part of the core price. The channel manager is included in the STRYK core price. You continue to pay portal commissions and fees directly to the portals.
Pricing in detail€59 base fee + €6 per room or unit per month
Example with 15 rooms€149per month
- 14-day free trial
- No setup fee
- Personal onboarding
Net prices, annual billing. 20% off the base fee in the first contract year.
How your hotel gets connected to portals
The connection follows a fixed order. The calendar comes first, then the portals.
Import rooms and categories
We import your data from CSV, XLSX or ZIP, with a test run before the real import. Rooms and categories are then in STRYK.
Assign the portals
You tell us which portals you sell on. Every room and every rate is assigned to its counterpart in the portal.
Test and confirm the connection
We check the connection per portal with a connection test. A portal counts as connected only after confirmation.
Extranet read-only from then on
From then on you maintain availability and prices in STRYK. Never change prices directly in the extranet at the same time. Portal contracts, login details and commissions stay with you.
Frequently asked questions
How do I know whether a portal is really connected?
By the confirmed connection test. Which portals your hotel can connect is only settled after the rooms have been assigned and this test is done; until then, no portal counts as connected. Booking.com and other portals such as Airbnb are typical requests.
What does the portal connection cost?
Nothing extra. The channel manager is part of the core price, which is a base fee plus an amount per room. The price card on this page shows what that means for your number of rooms. You continue to pay portal commissions and fees to the portals.
How long does it take to set up a portal?
This depends mainly on two things: how cleanly rooms and rates are assigned, and when the portal releases the connection. The connection test decides when a portal counts as connected.
What happens if two guests book the same room at the same time?
Every booking route in STRYK checks availability before it saves. This is how STRYK prevents double bookings in its own booking calendar. For portals, this applies after the sync has succeeded: the channel manager passes the changed availability on to the connected portals, and the room is only blocked there once the portal has accepted it.
Can I reply to portal messages in the system?
Yes. Guest messages are bundled per booking, and portal messages go back through the booking's channel. Reply drafts come from the Guest AI add-on module; your team reviews and approves them. The channel functions require active, supported connections.
Does the channel manager replace my contracts with the portals?
No. Portal contracts, login details and commissions remain with the hotel. For portals confirmed as connected, STRYK syncs availability, rates and booking rules and takes the bookings into the booking calendar.
Do I have to cancel my current channel manager?
As a rule, yes, because a portal usually accepts availability and rates from only one channel manager per property. Cancel the old contract only once the connection in STRYK has been confirmed after the connection test. The process is described on the page From channel manager to hotel software.
Check the portal connection with your own hotel
Tell us your portals and room categories. In the demo you see how a portal booking arrives in the booking calendar, and then you test for 14 days with your own rooms.