Switching from the extranet
From the Booking.com extranet to your own hotel software
STRYK brings portal, phone and direct bookings into one calendar in the browser, and adds invoices, guest registration and a booking page of your own.
- Portal, phone and direct bookings in one calendar
- Availability goes from STRYK to connected portals
- Listing and reviews stay with the portal
In short
Hotel software does not replace the Booking.com extranet as your login to the portal. It adds everything the extranet does not know: phone, direct and returning-guest bookings, invoices and guest registration. STRYK runs in the browser and shows all bookings in one calendar. The channel manager is included in the STRYK core price. You pay a base fee plus an amount per room, and the portal connection is included.
Updated
What an extranet does not handle in the hotel
The extranet shows the bookings of one portal. If you also handle phone calls, returning guests and a website, you update availability and prices in several places by hand.
- Today
At 08:00 you log in to the extranet, then to the second portal. Then you open the notebook with the phone bookings. You have three sources in front of you, and none of them shows which rooms are actually free today.
With STRYKBookings from reception, the website and connected portals appear in one booking calendar. New bookings arrive without a reload and with a notice for your team. Before STRYK saves a booking, it checks whether the room is still free.
Read more - Today
A returning guest calls and books room 6 for the weekend. You write it in the notebook and want to close the room in the extranet in the evening. By 21:00 the portal has long sold it.
With STRYKYou enter the phone booking in STRYK. The STRYK Channel Manager passes the changed availability on to your connected portals. You no longer close a room by hand in every extranet.
Read more - Today
The portal booking is in the extranet, the invoice is made in a Word template, and the guest registration form is a slip of paper at reception. On departure day you piece together data from three sources.
With STRYKThe invoice is created from the portal booking that is already in the system. Guests fill in their registration data online before arrival, and your reception checks it. For hotels in Austria, STRYK also monitors the 24-hour deadline for guest registration.
Read more
The first Monday without three logins
A sample day at a guesthouse with 10 rooms that has so far worked only with the extranet, a paper notebook and the phone.
One calendar instead of three logins
Instead of the extranet, a second portal and the notebook, you open only the booking calendar in day view in the morning. Arrivals, departures and stayovers are shown there, whether the booking came from the portal, the website or the phone. The notebook stays in the cupboard.
Phone booking for room 6
A returning guest asks by phone for room 6 for the weekend. You enter the booking in STRYK, and the system suggests a free room in the chosen category. The channel manager passes the new availability on to the connected portals.
Cancellation from the portal
A guest cancels through the portal. The cancellation appears in the booking calendar, and the room is free again. You do not need to open the extranet or transfer anything.
Arrival with prepared registration data
The couple from room 3 filled in their details online beforehand. Your reception checked ID details and signature in the morning. At the front desk only the welcome and the key remain.
Direct booking for the autumn
A guest books for the autumn directly through your booking page. Price and availability come from STRYK, and the tourist tax is included in the price. The booking appears in the same calendar as all the others.
Preparing the invoice for departure
You open the bookings of the guests who leave tomorrow and post dinner to their stay as a charge. At check-out STRYK takes the open items into the invoice, and you issue it while the guest pays.
What runs in the hotel alongside the extranet
The extranet knows only the bookings of its own portal. For the rest of the hotel you need these functions.
Booking calendar for the whole hotel
Calendar with day, week, two-week and month views and visible room status. You enter walk-ins and families with two rooms directly. STRYK prevents double bookings on every booking route in your own system, and on portals after a successful synchronisation.
Read moreAvailability to all connected portals
What you change in STRYK for availability, prices and booking rules goes to the connected portals. Bookings, changes and cancellations from there then appear in the booking calendar. We confirm which portals your hotel can connect after mapping and a connection test.
Read moreBooking page under your own name
The Booking Engine runs under an address with your hotel name or your own domain. There are six design templates. It reads prices and free rooms directly from STRYK. Guests pay online through your online payment account, with the payment methods enabled there.
Read moreInvoices and guest registration
The invoice is created from the booking, and corrections run through cancellation or credit note. The PDF is available in 18 languages. Online check-in collects registration data before arrival; in Austria there is an export for municipal reporting portals.
Read more
Extranet alone or extranet with hotel software
The extranet stays your access to the portal. The table shows what the hotel gets in addition.
| Task | Extranet only | With STRYK |
|---|---|---|
| Overview of occupancy | Each portal shows only its own bookings; phone and direct guests are in the notebook. | One booking calendar for all booking routes, with visible room status. |
| Phone booking | The room is closed by hand in every extranet. | You book in STRYK, and availability goes to the connected portals through the channel manager. |
| Invoice | Word or Excel template, several versions possible. | Invoice from the booking, locked once issued, PDF in 18 languages. |
| Guest registration | Paper registration form (Meldeschein), tourist tax (Ortstaxe) worked out in your head. | Online check-in before arrival, tourist tax in price and invoice, a deadline notice in Austria. |
| Direct booking | Guests find you only through the portal, and commission is charged on every booking. | Own booking page with prices from STRYK, without revenue commission in the core price; with online payment through STRYK, a 1.9% platform fee plus the payment provider's costs. |
| Dependence on one portal | Guest data and booking history sit with the portal. | Guest profiles and bookings sit in your system; portals are one sales channel among several. |
One price that grows with your property
For ten rooms the price card calculates the amount; the Booking Engine and the STRYK Channel Manager are included. You continue to pay commissions to your portals; for online payment, the platform fee and the payment provider's costs are added.
Pricing in detail€59 base fee + €6 per room or unit per month
Example with 10 rooms€119per month
- 14-day free trial
- No setup fee
- Personal onboarding
Net prices, annual billing. 20% off the base fee in the first contract year.
How the switch from the extranet works
The extranet stays in place. You move the maintenance of availability and prices to STRYK.
Review rooms and portals together
Tell us your rooms and the portals where you list today. We set up rooms and categories in STRYK and agree with you which portals will be connected.
Import upcoming portal and notebook bookings
The guided data import accepts files in CSV, XLSX and ZIP. Before the real import, a test run produces an error report, and the switch takes place on an agreed cut-off date.
Test and release the connection
We map your rooms to the portal rooms and test the connection. New connections only become active once the test is confirmed. Login details and contracts stay with you.
Change prices only in STRYK from now on
From the cut-off date you maintain availability and prices in STRYK. Do not also change prices directly in the extranet, or the two versions will overwrite each other.
Frequently asked questions
Do I still need the extranet afterwards?
Yes, for everything that concerns the portal itself: your contract, your listing and the settlement of commission. You maintain availability, prices and bookings in STRYK once your connection is confirmed.
How do existing bookings get into the system?
Through the guided data import from CSV, XLSX or ZIP, with a test run and an error report before the real import. The test run shows whether a file from your extranet fits. A handful of bookings can also be entered by hand.
Do my reviews on Booking.com stay?
Yes, reviews belong to your listing with the portal and not to your software. STRYK does not replace the listing. Once the portal is confirmed as connected, STRYK passes on availability and prices and accepts bookings from there.
Does my commission with Booking.com change?
No. The commission follows your contract with the portal, and STRYK changes nothing about it. The connection through the STRYK Channel Manager is included in the core price. STRYK takes no revenue commission in the core price; with online payment through STRYK, a 1.9% platform fee plus the payment provider's costs apply.
Can I connect portals besides Booking.com?
We confirm which portals your hotel can connect after mapping and a connection test. This also applies to other portals, for example Airbnb. Contracts, login details and commissions stay with the hotel.
What happens if I still change a price in the extranet?
Then the portal shows a different price from STRYK, and the two versions overwrite each other. So after the cut-off date, maintain prices and availability only in STRYK. The listing, the reviews and the commission settlement remain in the extranet.
Do I see messages from Booking.com guests in STRYK?
With Guest AI, receive and reply to Booking.com messages in STRYK. This requires the Guest AI module and a configured connection for your property.
One calendar instead of extranet, notebook and phone note
Tell us your rooms and the portals where you list. In the 14-day trial you enter the notebook bookings of the coming weeks and see how the booking calendar shows your hotel.