No charge is lost before departure
Services, payments and recipient are correct before the invoice is issued.
When the guest wants to leave at 8 am, the right invoice is already waiting.
Invoices
No charge is lost before departure
When the guest wants to leave at 8 am, the right invoice is already waiting.

Invoices
Company invoices with VAT number right first time
Consecutive invoice numbers without manual work
Issued invoices cannot be changed
Clean corrections by credit note
Guests receive the invoice in their language
How it works in your hotel
- 01Create the invoice straight from the booking
- 02Write standalone invoices without a stay
- 03Bill rooms, extras, minibar, POS items and tourist tax
- 04Show net, tax and gross per tax rate
- 05Preview shows exactly the final PDF
- 06Sent by email, with the result kept on the invoice
- 07E-invoice as ZUGFeRD or XRechnung when sending to companies
- 08Find open and overdue invoices quickly
Four practical jobs in daily hotel operations.
Departure at 8 am
Room, breakfast and parking are already on the invoice. Reception checks the preview, issues it and hands over the PDF.
The company pays
The sales rep checks out, and his company settles the invoice. Company name, address and VAT number are already in the company profile.
Minibar charged twice
The mistake is spotted after the invoice has been issued. A credit note corrects the invoice; the original and the correction both remain traceable.
Guest from Italy
The guest would like the invoice in Italian. You choose the language, and the preview and PDF follow the same choice.
Common questions: Invoices
How is an invoice created in STRYK?+
Directly from the booking or manually. Booking services, guest or company and recorded payments form the verifiable basis.
Can I issue private and company invoices?+
Yes. Recipient type, company name, address, VAT ID and other recipient data are kept separately and can be filtered.
Which lines can an invoice contain?+
Rooms, extras, minibar, transferred POS charges, tourist tax, discounts and custom services-with quantity, unit price, tax rate and order.
Are net, tax and gross calculated?+
Yes. STRYK calculates amounts from quantity, gross unit price, discount and tax rate and shows the tax summary in the document.
When does an invoice get its number?+
On finalisation. The property-bound number sequence assigns the next number; the draft remains editable beforehand.
Can a finalised invoice still be edited?+
Not freely. Only an unpaid, unsent finalisation can be deliberately returned to draft. Otherwise correction uses cancellation or a credit note.
How do I cancel a paid invoice?+
STRYK creates a finalised credit note and links it to the original. The original remains traceable as cancelled or credited.
Can I record partial payments?+
Yes. Each payment has amount, date, method, reference and note. The invoice moves to partially paid or paid accordingly.
How do I identify open and overdue invoices?+
Dashboard, list and filters show open, partially paid, sent and overdue documents with amounts. A daily process updates due open documents.
Can I send invoices by email?+
Yes. Recipient, CC, subject and message are checked; the PDF is attached. Success and failure are documented in the send log.
Does the preview match the final PDF?+
Yes. Preview, download and email use the same professional STRYK A4 document. What the team approves is what the guest receives.
Which languages does the PDF support?+
Any of the 18 STRYK languages can be selected for each document, including German, English, Hungarian, Italian and Croatian. Without a separate choice, STRYK uses the document or property language.
Can the document carry my property design?+
Yes. Logo, colours, sender details, bank account, pre- and post-texts and other finance settings flow into the shared template.
Does STRYK support ZUGFeRD?+
Yes. When you send an invoice to a company, STRYK creates the e-invoice in ZUGFeRD format, and as XRechnung for German public-sector clients with a Leitweg-ID. Where e-invoicing is mandatory, as in Germany from 2027, STRYK chooses it automatically; otherwise only if the company has agreed. Private guests receive the PDF.
Does ZUGFeRD replace local legal review?+
No. Format support does not replace review of mandatory data, retention, fiscalisation and country-specific invoice rules.
Can I restore earlier draft versions?+
Yes. Invoice changes create versions; a suitable earlier state can be restored deliberately.
Are POS charges transferred?+
Before finalisation, open POS charges clearly belonging to the booking can be transferred to the draft. Errors visibly block finalisation.
Can I search and sort invoices?+
Yes. Search, period, status and private or company recipients can be combined across the complete invoice list. Sorting and pagination keep the same selection.
Which accounting exports are available?+
CSV and spreadsheet-compatible workbooks include invoices, lines, payments and send log; period, state and document type match the selection.
Are property invoices and STRYK contract invoices separate?+
Yes. STRYK manages property guest invoices and payments. Commercial contract, subscription and STRYK billing run separately.
Who may finalise or cancel invoices?+
Finance permissions limit reading, editing, finalisation, payment and correction. Every material action remains traceable in the activity log.
What happens on a PDF or mail error?+
The action fails visibly with a safe error. STRYK does not mark the document sent when rendering or SMTP failed.
Does invoicing cost extra?+
No. Invoices, payments, PDF, email, credit notes, versions and exports are part of the single STRYK offer-with no setup fee and no hidden finance module price. External mail, payment or accounting partners may charge their own fees.
Could Invoices work for your hotel?
14 days free. All STRYK core apps included. No setup fee; optional AI modules are separate.
