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Create, finalise and send an invoice

From draft to sent invoice: recipient, items, tax rates, PDF preview, finalising, email, e-invoice and collective company billing.

What you can do safely afterwards
  • You create a complete invoice for a private guest or a company.
  • You finalise only after the PDF preview and know why finalising can be blocked.
  • You send the invoice, as an e-invoice if required, and bill companies collectively.
What you need before starting
  • Company details, tax rates and the invoice number range are set up and confirmed under Settings → Finance.
  • Creating, finalising and sending require finance management permission.
01

Find and filter invoices

The list shows number, recipient, date, due date, gross amount and status. Filter by status or by “Private” and “Company”, and search by number, recipient or booking. Drafts have no number yet.

Invoices with status filter. Drafts appear without a number; overdue invoices are marked.
02

Create the draft

Choose “New invoice” and select “Private person” or “Company”. The country is never set automatically, because it determines tax rules and e-invoice. Drafts save automatically.

What goes into the draft

  • Recipient: for a guest, search the existing guest; for a company, company name, contact person, full address and VAT ID
  • Invoice date, payment terms, service period and booking number
  • One item per service with quantity, unit, unit price and category, for example accommodation, breakfast or tourist tax
  • Tax rate: STRYK suggests the usual rate by category and service date and warns if it does not match; tourist tax is 0 %, not taxable
  • Note on the document (printed) and internal note (stays in STRYK)
New invoice: recipient, billing address and dates come first. As long as the recipient is missing, STRYK shows the reason below Finalize invoice.
Why Finalize invoice is disabled
MessageWhat to do
No tax rates set up yet.Set up tax rates under Settings → Finance.
Invoice can only be finalised after the invoice number range is confirmed.Confirm the number range under Settings → Finance.
Complete the recipient first.Enter the name or company name.
Add at least one item with description and quantity.Complete the item or remove empty lines.
A complete invoice address is required to finalise.Enter street, postcode, city and country.
03

Check the PDF and finalise

The checklist “Mandatory invoice details” shows “Fulfilled”, “Missing” or “Please confirm” for each requirement; “Fix” leads to the missing value. After finalising, the number is fixed and the invoice can no longer be edited.

Finalise the invoice for room 12

  1. 01
    Open the preview

    Choose “Open PDF preview” and read it as the recipient will.

    Recipient, items and total are right.
  2. 02
    Clear the checklist

    Resolve every item marked “Missing” or “Please confirm”.

    All mandatory details show “Fulfilled”.
  3. 03
    Finalise

    Choose “Finalize invoice” and confirm.

    The invoice has a number and the status “Open”.
04

Send by email

Choose “Send”: recipient, subject and message are prefilled; choose the language and check the PDF attachment. “Sent” only confirms the handover to the mail service, not receipt. The send log lists every sending; “Clarify sending” helps when a mail failed.

05

E-invoice

For companies that must receive an e-invoice, the send dialog shows “as e-invoice”: STRYK creates a PDF with embedded invoice data and sends it automatically. “E-invoice” in the invoice shows the delivery status and offers PDF and XML. “Federal invoice” sends invoices to Austrian federal authorities to the e-invoice portal of the federal government.

06

Bill companies collectively

Company agreements with monthly collective billing are billed with “Bill companies” in the invoice list. Stays marked “Clarification required” are left out and stay visible.

Bill the October company stays

  1. 01
    Choose the period

    Choose “Bill companies”, enter 1 to 31 October and choose “Check”.

    Every company with billable stays appears with its total.
  2. 02
    Create the collective invoice

    Choose “Create collective invoice”.

    The new draft opens.
  3. 03
    Finalise and send

    Check, finalise and send the draft.

    The stays are invoiced and no longer listed.
07

Record the payment

Once the money has arrived, choose “Record payment” in the invoice; a partial payment leaves the status “Partial payment”. Bank transfers are best confirmed through the bank reconciliation.

Final review

Every invoice is finalised once, matches its PDF and shows the actual sending and payment status.

  1. 01Recipient type, address and VAT ID match the recipient.
  2. 02Every item has the right tax rate and service period.
  3. 03The PDF preview was read before finalising.
  4. 04The invoice has a number and appears in the send log.
  5. 05Company stays of the month are billed collectively.

Common mistakes and the right solution

Problem

A mistake is noticed after finalising.

Solution

Use “Correct” in the invoice: cancel and reissue, or credit a partial amount.

Problem

A company invoice is created as a private person.

Solution

Choose “Company” before finalising and fill in company name, address and VAT ID.

Problem

“Sent” is taken as proof of receipt.

Solution

Check the send log and clarify failed or undeliverable mails.

See STRYK in your hotel workflows.

In a personal consultation, we walk through bookings, housekeeping, pricing and finance with you.

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