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From quote to invoice

Create a quote with stays and services, send it with a guest link, record the answer and turn the accepted quote into an invoice draft.

What you can do safely afterwards
  • You create a quote with nights, rooms and services.
  • You track the answer through status and messages.
  • You convert the accepted quote into an invoice draft without retyping.
What you need before starting
  • Room categories, prices and the quote template are set up. The guest or company is known.
  • Creating, sending and converting quotes require finance management permission.
01

Create the quote

Choose “New quote”, enter the recipient and set “Valid until”. Under “Nights”, add room category, arrival, departure, guests, number of rooms and price per night; further services are items. When saving, STRYK holds the rooms as an option in the calendar until the guest answers or the quote expires.

Quotes with status and Valid until: draft, sent, accepted, converted, declined and expired.
02

Send and follow up

“Send document” saves the quote and sends it by email with a guest link. There the guest can accept, decline or write a message; “Copy guest link” gives you the link for other channels. Replies appear under “Messages about the quote”.

Quote status and next step
StatusMeaningNext step
DraftNot sent yet.Check and send.
SentWith the guest; rooms held as option.Wait for the answer or follow up.
AcceptedBinding; the document becomes an order confirmation.Convert to invoice.
DeclinedThe guest said no; the option is released.None.
ExpiredValid until has passed.Create a new quote if needed.
Converted to invoiceAn invoice draft exists.Check and finalise the invoice.
03

Record the answer

If the guest accepts through the guest link, the status changes automatically. For an answer by phone or email, choose “Mark as accepted” or “Decline” in the quote.

04

Convert to invoice

“Convert to invoice” shows the current quote; “Create invoice draft” creates a draft with the same recipient, stays and prices. Add services used on site after the stay and finalise the invoice as usual.

Hotel Nordlicht, seminar group in November

  1. 01
    Send the quote

    Create the quote with 8 double rooms for 2 nights and the seminar package and choose “Send document”.

    Status “Sent”; the rooms appear as option in the calendar.
  2. 02
    Record acceptance

    The company accepts by email. Choose “Mark as accepted”.

    Status “Accepted”; the document is an order confirmation.
  3. 03
    Create the invoice draft

    After departure choose “Convert to invoice” and “Create invoice draft”.

    The draft opens; the quote shows “Converted to invoice”.
05

Billing plans for regular company billing

With the billing plans add-on, the tab “Billing plans” fixes how a company is billed regularly: rhythm, cut-off date, payment terms, grouping and required details such as order number. A plan applies after a second person has approved it. “Prepare billing” shows a preview before a draft is created.

Final review

Quote, order confirmation and invoice show the same recipient, stays and prices and are linked to each other.

  1. 01Every open quote has a Valid until date.
  2. 02Accepted quotes are converted after the stay.
  3. 03The invoice draft matches the order confirmation.
  4. 04Guest messages about quotes are answered.

Common mistakes and the right solution

Problem

A sent quote is treated as a confirmed booking.

Solution

Wait for “Accepted”. Until then, the rooms are only an option.

Problem

The invoice is typed again from the quote.

Solution

Use “Convert to invoice” so stays and prices are taken over and linked.

Problem

The guest wants to accept an expired quote.

Solution

Check availability and prices and send a new quote.

See STRYK in your hotel workflows.

In a personal consultation, we walk through bookings, housekeeping, pricing and finance with you.

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