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Day close for hotels

Hotel daily close: night audit without a night shift

Each evening STRYK shows you, in one list, which arrivals, departures, invoice drafts and charges are still open. This works even when nobody is on night duty.

  • Open arrivals, departures and drafts on one list
  • No night shift needed: close in the evening or the morning
  • Check-out sets the room's cleaning status automatically

In short

A daily close is the check at the end of the hotel day that confirms everything has been recorded and billed. The hotel-wide daily close in STRYK points to open arrivals, departures, invoice drafts and charges, without a night auditor. It is part of the core price (base price plus room amount), and you can try it with sample data during the 14-day trial.

Updated

Where a hotel day without a close leaves gaps

Hotels that end the day with scraps of paper, a spreadsheet and memory often find the gaps only weeks later.

  1. Today

    A guest checks out on Tuesday at 09:40 and pays in cash at the desk. The invoice stays a draft in a drawer. Only at month end does anyone notice there is no receipt for it.

    With STRYK

    The daily close lists departures and invoice drafts that are still open. Reception sees the case the same evening and issues the invoice while the stay is still fresh in mind.

    Read more
  2. Today

    The dinner for room 17 was written on a chit. The chit is still at the bar, and on departure day the guest asks for the total, which nobody knows.

    With STRYK

    Charges from the restaurant or bar appear on the stay as soon as the point-of-sale system posts them to the room. At check-out they move onto the invoice, and the daily close points out charges that are still open.

    Read more
  3. Today

    The late-shift receptionist goes home at 22:00, and the early shift starts at 06:30. Nobody knows whether yesterday is complete, and the handover is a scrap of paper.

    With STRYK

    The close gives both shifts the same list. Whoever takes over in the morning sees what stayed open the day before and does not need to call anyone.

    Read more

From the first check-out to the close at 22:00

A sample day in a hotel with 24 rooms, check-in from 15:00, check-out by 10:30 and a front desk with early and late shifts.

  1. Departures after check-out time

    The early shift has handled six departures. At check-out STRYK sets each room to the right cleaning status and carries open charges onto the invoice. The head housekeeper sees at once which rooms to do first.

  2. Minibar and breakfast extras

    The minibar items from room 18 sit on the room with their history. Anything charged before departure will be on the invoice, not on a slip of paper.

  3. Arrivals at a glance

    Nine guests arrive today. Anyone who has not checked in by the evening appears in the daily close as an open arrival. Reception can follow up while the guest can still be reached.

  4. Charges from the hotel bar

    If the bar's point-of-sale system is connected through the open interface, it posts the drinks to the room. The charges stay attached to the stay until the invoice is created.

  5. The close by the late shift

    The late shift opens the daily close. It shows one departure without an invoice and a draft from the morning. The late shift catches up on both that evening, and the next shift takes over a complete record.

What belongs to the daily close in STRYK

The close itself is a list. For it to be accurate, these functions work together.

  • Hotel-wide daily close

    The close gathers open arrivals, departures, invoice drafts and charges in one place. Reception works through the list instead of searching in several areas.

    Read more
  • Check-out with invoice

    At check-out STRYK carries open charges onto the invoice and sets the room to the right cleaning status. That saves the note between reception and the head housekeeper.

    Read more
  • No second version of an invoice

    What has been issued stays as it is. Corrections are made by cancellation or credit note, so no two versions of an invoice sit in the files.

    Read more
  • Charges from restaurant and bar

    Point-of-sale systems post charges to the room through an open, documented interface. Closed systems need a tested adapter; check with the vendor whether your system can use the interface.

    Read more
  • Fewer gaps in the monthly handover

    Every month the accounts go to your accountant as a DATEV, BMD, CSV or Excel journal, with a document pack on request. Because the day is checked daily, fewer receipts are missing at month end.

    Read more
  • Who changed what in the evening

    The activity log shows who changed which invoice or booking. If a question comes up the next morning, you can see what happened in the evening.

    Read more

Closing the hotel day with and without a close overview

Every hotel asks the same question in the evening: is the day complete? On the left, the answer with scraps of paper; on the right, with the close overview.

Closing the hotel day with and without a close overview
TaskWith notes and memoryWith STRYK
Finding open departuresReception leafs through notes and the calendar and relies on memory.The daily close points to departures that have not yet been billed.
Checking invoice draftsDrafts sit in folders or files and show up at the monthly close.Open drafts stay in the close overview until they are issued.
Assigning restaurant chargesChits are typed into the invoice by hand the next day.A connected point-of-sale system posts charges to the room, and at check-out they land on the invoice.
Correcting an invoiceAmounts are overwritten and the original version is lost.Issued invoices stay unchanged. Corrections are made by cancellation or credit note.
Handover to the next shiftA note or a phone call, and the status depends on memory.Both shifts see the same list and the activity log.
Receipts at month endMissing receipts show up at the monthly close, weeks after the stay.Daily check, monthly handover as a journal, with a document pack on request.

One price that grows with your property

The daily close is part of the core price, made up of the base fee and the amount per room. Staff who run the close cost nothing extra. What your point-of-sale provider charges is not part of the subscription.

Pricing in detail

€59 base fee + €6 per room or unit per month

Example with 24 rooms€203per month

  • 14-day free trial
  • No setup fee
  • Personal onboarding
Try STRYK

Net prices, annual billing. 20% off the base fee in the first contract year.

Introducing the daily close in your hotel

You do not change how you work overnight. The close check is added as a fixed routine.

  1. Describe your shift model

    Tell us your number of rooms, your shift model and how your charges reach the front desk today. Then you receive your trial access.

  2. Set the time

    Decide whether the late shift at 22:00 or the early shift the next morning does the close.

  3. Import rooms, guests and bookings

    Rooms, guests and future bookings come in through a guided import from CSV, XLSX or ZIP. The test run happens before the real import, and an error report shows rows that do not match.

  4. Clarify the point-of-sale system

    If the restaurant or bar uses a point-of-sale system, check with the vendor whether it can post charges to the room through the open interface.

Frequently asked questions

What is a night audit, and does a small hotel need one?

A night audit is the end-of-day close that a night porter traditionally does overnight. A small hotel needs the same check, but not the night shift. The questions are the same: are all arrivals recorded, all departures billed and all charges posted? In STRYK, whoever is on duty in the evening or the morning carries out this check.

When should the daily close be done?

Best at the end of the late shift, while the day is still fresh in memory. If nobody has time in the evening, do it at the start of the early shift. What matters is that it happens at the same time every day, so gaps do not pile up until month end.

What happens if a departure has no invoice yet?

The daily close shows that the departure is still open. You issue the invoice from the booking, and open charges come in at check-out. After that the invoice is fixed; later corrections are made by cancellation or credit note.

Does the daily close replace the cash register close?

No. The cash register close is done by your point-of-sale system. STRYK is not a cash register system and does not sign receipts. The daily close checks the hotel day for open arrivals, departures, drafts and charges. Clarify the cash register close of your system and the rules that apply to it with your accountant.

Does the daily close close the day automatically?

No, it points you to open items. Reception decides what to add later, what to issue and what to leave open on purpose.

Can restaurant charges be booked to the room automatically?

Yes, if your point-of-sale system uses the open, documented interface. It posts charges to the room, and at check-out they appear on the invoice. Closed systems need a tested adapter; clarify the route to one with your cash register vendor.

Does the daily close help with the accountant?

Indirectly, yes. If you check every day, fewer receipts are missing at month end. The accounts then go to your accountant as a DATEV, BMD, CSV or Excel journal, with a document pack on request.

Make the first close with a real hotel day

Send us your number of rooms, your shift model and how your bar and restaurant charges reach the front desk. In the 14-day trial, your late shift works through the close list once for real.