Software for family hotels
Family hotel software with child ages and extra beds
For hotels where families book two rooms, an extra bed and children of different ages. Reception and the Booking Engine calculate with each child’s age and quote the same price.
- Price calculator with child age and extras
- Several rooms in one booking
- Try your family bookings free for 14 days
In short
Family hotel software is a PMS that handles bookings with children, extra beds, extras and several rooms correctly. STRYK runs in the browser and calculates prices from adults, child age and extras. Billing is per room, not per bed: a family room costs no more than a double room, and seasonal staff work without an extra charge.
Updated
Where family hotels lose money and time
In holiday weeks families book with children of different ages, an extra bed and grandparents in the room next door. That is where the price, the invoice and the room preparation go wrong.
- Today
A family arrives with a five-year-old and a three-year-old. A price was quoted on the phone, and the website showed another. At check-out, reception works out the children’s discount on a calculator and explains the difference to the father.
With STRYKThe price calculator takes the period, category, rate, adults, child ages, discount code and extras. Your reception checks the price this way without creating a booking. The Booking Engine takes price and availability directly from STRYK.
Read more - Today
A family books the family room and a double room next door for the grandparents. Reception creates two bookings, and on departure day two invoices lie on the counter, although the father wants to pay one.
With STRYKBoth rooms sit in one booking, and the invoice comes from that booking. Your reception sees all rooms of the family in one place.
Read more - Today
The baby cot is not in the room on arrival day, because the request stayed on a note by the phone. The extra bed for the sibling was never charged.
With STRYKExtra beds belong to the room category, with standard and maximum occupancy. Requests are kept as a note and tag on the booking. For the baby cot, you set up a task for the room in the housekeeping plan.
Read more
Changeover Saturday in a holiday week with 30 rooms
A sample day in a family hotel with 30 rooms during a holiday week: changeover day, full family rooms, one team at reception.
Family rooms first
The head housekeeper moves family rooms with early arrivals to the top of the housekeeping plan and assigns them to the room attendants. Room 21 has the task “Set up baby cot”, which reception created on Tuesday. Nobody has to look for the note from the phone call.
Check-out with minibar and extras
At check-out STRYK moves open items onto the invoice, such as minibar or restaurant and bar charges posted to the room. The room changes to the matching cleaning status. Reception does not have to call out the room status.
Guest registration is already done
Families filled in their registration details online in advance, with ID data and signature. Reception checks them on screen. At check-in you record several guests of one booking, including the children.
Two rooms, one booking
A family with three children arrives. Their booking includes a family room and a double room. Reception sees both rooms in the calendar, and the extra beds are in the booking. Rooms can be reassigned within the category before arrival, and the prices stay the same.
Quote for the autumn holidays
A family asks by email about the autumn holidays: two adults, children aged 4 and 9, one extra bed. The late shift checks the price in the price calculator and sends a quote based on it.
The features that carry family bookings
From the phone price to the baby cot in the room: the points where family bookings otherwise cost manual work.
Check the price with child age
The price calculator checks period, category, rate, channel, adults, child age, discount code and extras. Your reception quotes a price over the phone that they have already seen, and creates no test booking for it.
Read moreFamily rooms with extra beds
Categories hold occupancy, extra beds, photos and descriptions. You set up rooms one at a time or in bulk. If you block a family room because of a defect, it drops out of availability and room selection immediately.
Read moreSeveral rooms in one booking
A family or a group travelling with two rooms is one booking. The rooms appear in the calendar, and the booking holds tags and notes such as “baby cot” or “rooms next to each other”.
Read moreTourist tax with a child rule
Under Settings you set up the tourist tax (Ortstaxe) with amount, calculation method, children, season and length of stay. It appears in the website price, the booking and the invoice. Your municipality sets the amount.
Read moreRates and discounts
Rates combine price, bookability, services and cancellation terms. Discounts and codes can be tied to length of stay, lead time, weekdays, categories and channels, for example for holiday weeks.
Read moreBooking page with the same prices
The Booking Engine runs on an address under staystryk.com or on your own domain, which you connect step by step in STRYK. Six design templates are ready. Online payment runs through your online payment account.
Read more
Family bookings with a price list and notes, or with STRYK
What changes for tasks that come up several times a day in holiday weeks.
| Task | Price list, calculator, notes | With STRYK |
|---|---|---|
| Quote a price for a family | Price list in Excel or on paper, child discount worked out on a calculator. Phone and website can differ. | The price calculator takes adults, child ages, discount code and extras into account. The Booking Engine takes its prices from STRYK. |
| Two rooms for one family | Two entries in the plan, two invoices, often a note to link them. | Several rooms in one booking, visible in the calendar. |
| Extra bed and baby cot | Request on a note, bed looked for on arrival or not charged at all. | Extra beds are part of the room category. Requests are kept as a note or tag on the booking. |
| Tourist tax for children | Amount per municipality and age limit in your head, entered by hand on departure day. | Tourist tax with rules for children, season and length of stay in price, booking and invoice. You enter the amount. |
| Guest registration for families | One registration form per person, filled in by hand at reception while the children wait. | Guests fill in their registration details online in advance. Reception checks them. In Austria, STRYK shows the deadline for each stay. |
| Quote for the autumn holidays | Price added up from the list, quote typed in Word, and once accepted everything typed into the plan again. | Check the price with child age in the price calculator, send a quote from it and convert it to an invoice later. |
One price that grows with your property
A family room counts like any other room, however many beds it has. Seasonal staff for the holiday weeks get their own logins at no extra charge. If families pay online, a platform fee is added to these amounts.
Pricing in detail€59 base fee + €6 per room or unit per month
Example with 30 rooms€239per month
- 14-day free trial
- No setup fee
- Personal onboarding
Net prices, annual billing. 20% off the base fee in the first contract year.
Switching in the low season
Many family hotels switch when rooms are emptier. Nothing needs installing, and your regular families do not have to be entered again.
Send your price list
Tell us your number of rooms and categories and send your current price list with the child scale. In the call we go through your child scale before the test starts.
Set up categories and prices
Together we set up family rooms, extra beds and rates. We work out which pricing logic fits your child scale from your current price list.
Import data
Regular families and upcoming holiday bookings come as CSV, XLSX or ZIP. A trial run shows beforehand which booking is missing an extra bed or a child age.
Cut-off date and team
After the cut-off date only STRYK takes bookings, ideally before the next holidays. Every team member gets their own login with a suitable role.
Frequently asked questions
Can STRYK calculate children’s prices by age?
Yes, the price calculator takes the age of each child into account, and the Booking Engine takes its prices from the same source. Your current child scale serves as a template when you set up the rates. You can also tie discounts to length of stay, lead time, weekdays, categories and channels, for example for holiday weeks.
Can a family have two rooms in one booking?
Yes, STRYK supports multi-room bookings. The rooms appear in the calendar, and the invoice comes from the booking. Tags and notes record requests such as “rooms next to each other”.
How is the tourist tax for children calculated?
You set up the tourist tax under Settings with amount, calculation method, children, season and length of stay. STRYK uses the value you enter and does not check it against the regulation. Age limits and amounts are set by your municipality.
Can I record guest registration details for the whole family at once?
Yes. At check-in STRYK records several guests of one booking, including the children. If the family completes online check-in in advance, reception only checks the details instead of copying them at the counter. Which details are mandatory for children is set by your country’s registration rules.
Do guests see the same price on the website as at reception?
Yes, the Booking Engine takes prices and availability directly from STRYK. The tourist tax is shown in the price. If you change a rate, it applies at reception and on the booking page.
Can I charge for a baby cot or extra bed?
Yes, as an extra. You set up extra beds in the room category, and a bed you charge for is recorded as an extra that the price calculator includes. You keep requests such as a baby cot as a note or tag on the booking, and give the head housekeeper a task for the room.
Can I send a family a quote with children’s prices?
Yes. You check the price in the price calculator with the children’s ages and extras, create a quote from it and send it by email. If the family accepts, you convert the quote into an invoice later.
Check your child scale in the trial
Send us your price list with the child scale and a typical family booking. In the 14-day trial you check exactly this booking at reception and on the booking page.