Do I need a till to charge to a room?

No. With sales outlets and tax rates you post directly in STRYK. Connect a till only if receipts should be transferred automatically.

Why can a guest not be charged?

Only checked-in stays can be charged. Check that the booking is checked in.

What happens if the till receives an unclear response?

Repeat the same operation or check the room account first. STRYK recognises repeats and does not post them twice.

Settings › POS

This is where you set up the restaurant, bar and other sales outlets and, if you wish, connect your till, so that purchases are charged to a guest’s room account.

Create sales outlets

Create a sales outlet for each point of sale, for example restaurant, bar or minibar. Without at least one active outlet and valid tax rates, nothing can be charged to a room. A deactivated outlet keeps its existing charges.

Tax rates

Tax rates come from Settings › Finance › Taxes & register. An outlet’s default tax rate is only a suggestion when you post manually; each item can use another valid rate. Connected tills send their own tax rate.

Post directly to the room in STRYK

Even without a till you post food, drinks and other services to the room account of a checked-in guest under Accounting › POS. The items are added to the room account together and appear on the invoice at check-out.

Connect a till (optional)

A connected till requires the STRYK POS add-on. Under “Connect POS”, first choose the way: “Via STRYK POS Bridge” for a till in the hotel network (FIAS) or “Cloud POS” for a till that posts over the internet. STRYK then shows only the steps for that way.

Via the STRYK POS Bridge

Download the bridge and install it on a computer in the hotel network that is always on. Then create a connection code. It is valid for 15 minutes and can be used once. Enter it at the bridge and register STRYK as the hotel system in your till.

Cloud POS

Create an API key for the outlet the till posts to. The key is shown only once. Pass it on to your till provider together with the “Address for the POS”; the provider must support the STRYK interface. The technical details are folded away under “For the POS technician”.

Status, revenue and daily work

The “Status” block shows whether the bridge is online and when the last posting arrived. Start with a test posting to a room. Day to day you work in Accounting › POS: “Active accounts” shows open items per guest, “POS charges” every posting, “Differences” possible duplicate postings and “Revenue” the daily revenue per outlet with reconciliation and export. Fiscalisation takes place in your till.

Common questions

Do I need a till to charge to a room?: No. With sales outlets and tax rates you post directly in STRYK. Connect a till only if receipts should be transferred automatically.
Why can a guest not be charged?: Only checked-in stays can be charged. Check that the booking is checked in.
What happens if the till receives an unclear response?: Repeat the same operation or check the room account first. STRYK recognises repeats and does not post them twice.