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STRYK POS Bridge, Version 1.0.0

Set up the STRYK POS Bridge

This guide shows how to install the STRYK POS Bridge, pair it with your STRYK hotel and register it in your POS. The bridge is free for everyone. To connect it, your hotel needs the active add-on STRYK POS.

  1. Choose the right computer

    Install the bridge on the computer or server in the hotel network that your POS can also reach. This is usually the POS server or a reception PC that is always on.

    Do not use a laptop that goes home in the evening. When the computer is off, the POS cannot post to the room.

  2. Check the requirements

    • Operating system: Windows 10 / 11, Windows Server 2016 or newer, 64-bit
    • Operating system: Linux x86-64, systemd
    • The computer is always switched on.
    • It can reach the POS on the network. The POS manufacturer sets the port; the bridge uses 5010 by default.
    • It has internet access (HTTPS) to STRYK.

  3. Install the bridge

    Windows

    Windows serviceVersion 1.0.0, Windows 10 / 11, Windows Server 2016 or newer, 64-bitDownload
    1. Download STRYK-POS-Bridge-1.0.0-windows-x64.exe and double-click the file.
    2. Confirm the Windows prompt for administrator rights. It is needed because setup installs a Windows service.
    3. Setup installs the Windows service “STRYK POS Bridge”. It starts automatically and restarts after a crash.
    4. It opens port 5010 in the Windows firewall, for the local network only.
    5. At the end, the window “Enter connection code” appears (step 4).

    Later, the Start menu has “Connect STRYK POS Bridge” (the same window) and “STRYK POS Bridge Status” (online or offline, connected hotel, last posting).

    For IT, silent install: STRYK-POS-Bridge-1.0.0-windows-x64.exe /S /CODE=ABCD-EFGH-JKLM.

    Uninstalling via “Apps & features” in Windows also removes the service.

    Linux

    LinuxVersion 1.0.0, Linux x86-64, systemdDownload

    Download stryk-pos-bridge-1.0.0-linux-x64.tar.gz and run the following in the folder of the file:

    tar xzf stryk-pos-bridge-1.0.0-linux-x64.tar.gz
cd stryk-pos-bridge-1.0.0
sudo ./install.sh

    Setup installs the systemd service stryk-pos-bridge. It starts automatically, also after a restart. Then it asks for the connection code (step 4). stryk-pos-bridge status shows the status.

  4. Create a connection code in STRYK

    In STRYK, open “Settings › POS”. Under “Connect POS”, choose “Via STRYK POS Bridge” and click “Create connection code”. This needs an active STRYK POS and the permission to manage the POS.

    The code has 12 characters and is shown as ABCD-EFGH-JKLM. It is valid for 15 minutes and can be used once.

    Enter it in the “Enter connection code” window. To do this later, use “Connect STRYK POS Bridge” in the Start menu on Windows, or run sudo stryk-pos-bridge connect ABCD-EFGH-JKLM on Linux.

    The bridge then receives its own key. There is nothing else to copy.

  5. Register STRYK in your POS

    In your POS, register STRYK as the hotel system (PMS):

    Interface
    FIAS (often called “Fidelio”, “Micros-Fidelio” or “FIAS”)
    IP address
    the IP address of the bridge computer
    Port
    5010

    If your POS manufacturer needs a different FIAS variant, STRYK support adjusts the bridge’s manufacturer profile.

  6. Make a test posting

    Post a small amount from the POS to an occupied test room.

    In STRYK, check the posting on the booking’s folio. Under “Settings › POS › Status” you can see whether the bridge is online and the last posting. Accounting shows the daily revenue per outlet under “POS › Revenue”.

    Afterwards, cancel the test item in STRYK.

Connect a cloud POS

Many POS systems run in the cloud. They do not need a bridge and connect directly to STRYK with an API key.

In STRYK, open “Settings › POS”. Under “Connect POS”, choose “Cloud POS” and click “Create API key”. Choose the outlet the POS posts for.

The key is shown only once. Copy it right away and pass it on to your POS provider together with the “Address for the POS”.

Your POS provider must support the STRYK POS interface. The technical description for them is in the POS documentation.

Then make a test posting as in step 6 above.

Go to the POS documentation

If something does not work

The POS cannot find the bridge
Is the computer on? Is the service running? On Windows, check Services › “STRYK POS Bridge”; on Linux, run systemctl status stryk-pos-bridge. Check the IP address and port in the POS and whether port 5010 is open in the firewall. The POS and the bridge must be in the same network.
The bridge shows offline in STRYK
Check the internet connection of that computer. The firewall and proxy must allow HTTPS to app.staystryk.com. While STRYK cannot be reached, the bridge refuses room postings by default. The POS then has to take another form of payment.
Connection code expired or already used
Create a new code in STRYK. It is valid for another 15 minutes.
“STRYK POS not active”
The owner activates the add-on under “Settings › Contract › Add-on modules”.
Bridge disconnected
This happens when STRYK POS has ended or the bridge was removed in STRYK. Activate STRYK POS again, create a new code and pair the bridge again.
Where is the log?
Windows: C:\ProgramData\STRYK\pos-bridge\logs\bridge.log. Linux: journalctl -u stryk-pos-bridge.

Notes for the POS technician

Whoever sets up the POS needs these details:

Bridge (FIAS)
TCP/IP in the hotel network: IP address of the bridge computer, port 5010
Cloud POS
HTTPS to the “Address for the POS” from STRYK (ends in /api/v1/pos/public)
Authentication
Authorization: Bearer pos_live_… with the API key
Network
The bridge computer needs HTTPS to app.staystryk.com and reaches the POS in the same network. POS systems without any network cannot be connected.

Endpoints, fields and examples are in the technical POS documentation. Technical POS documentation

Help from STRYK support

Tell us which POS you use and, if possible, send the log along.

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