Set up the roster for the first time

Create departments, assign people and set shift times in three steps. Then you can plan the first week.

4 min readTeam → Roster

What you can do safely afterwards

Every department you plan exists and has its people assigned.
Each department has shift templates whose start and end fill a new shift in one click.

What you need before starting

The staff you want to plan are invited as users under Settings → Users and are active.
The initial setup needs the “Manage team” permission. Without it, STRYK shows a note instead of the assistant.

Open the initial setup

As long as no department exists, the roster shows “Set up the roster” with the “Set up now” button. Later you open the same assistant via ⋯ → “Initial setup”.

Start the assistant

01
Open the rosterTeam → Roster
Open Team → Roster.
You see “Set up the roster” or, if departments already exist, the weekly plan.
02
Start the setup
Select “Set up now” or ⋯ → “Initial setup”.
The assistant shows three steps: “Departments”, “People” and “Shift times”.

Step 1: choose departments

STRYK suggests Reception, Housekeeping, Kitchen, Service and Maintenance. Reception and Housekeeping are already ticked. Tick only the departments you actually plan. With “Other department” you add your own, for example a spa.

Step 2: assign people

Assign the active staff to each department. If nobody appears, the assistant asks you to invite staff under Settings → Users. Invite them there and then continue the setup.

Step 3: set shift times

For each department STRYK suggests shift types with default times. Change start and end to match your house. A night shift may end on the following morning.

Default times in the assistant

Department	Suggested shifts	Default times
Reception	Early, late and night shift	07:00-15:00, 15:00-23:00, 23:00-07:00
Housekeeping	Early and late shift	07:00-15:00, 12:00-20:00
Kitchen and Service	Early and late shift	06:30-14:30, 14:30-22:30
Maintenance	Early shift	07:00-15:30

Finish the setup

01
Save the setup
Check the times once more and select “Done”.
STRYK shows “Roster set up” and the plan lists your departments.

Refine each department

The initial setup is a starting point. Via ⋯ → “Set up scheduling” you go through each department: team, staffing, shifts and breaks, and a final check. Templates, recurrence, retention, country rules and notifications are under Settings → Team.

Final review

The roster shows your departments, people and shift templates, and you can plan the first week.

01Only departments you actually plan are created.
02Every active staff member who works shifts belongs to a department.
03Start and end of each shift template match your house.
04Night shifts end on the following morning, for example 23:00-07:00.
05You know where to refine staffing, breaks and rules: ⋯ → “Set up scheduling”.

Common mistakes and the right solution

Problem

The assistant shows no people.

Solution

Invite the staff under Settings → Users, then continue the setup.

Problem

The setup cannot be started.

Solution

Ask the hotel management for the “Manage team” permission.

Problem

All suggested departments were created although only two are planned.

Solution

Before “Done”, untick every suggestion you do not plan.

Open the initial setup

Start the assistant

Step 1: choose departments

Step 2: assign people

Step 3: set shift times

Finish the setup

Refine each department

Final review

See STRYK in your hotel workflows.