Why your hotel needs a cash register
The Austrian Cash Register Security Regulation (RKSV) requires a cash register with a signature for cash payments, and card payments on site count as well.
Activate the module
The owner activates the module “Cash register & fiscalisation” under Settings → Finance → Taxes & register; it covers all registers of your hotel.
Activate the module as owner
- 01Open the module card
Settings → Finance → Taxes & registerOpen the tab and find the card “Cash register & fiscalisation” above the cash register setup.
The card shows price, terms and the button “Activate cash register”. - 02Confirm with a renewed sign-in
Click “Activate cash register” and confirm with “Sign in again”.
The card shows “Active” and STRYK takes you to the guided cash register setup.
Set up the cash register in three steps
After activation the steps of “Set up cash register” appear below the module card. Each step says in one sentence what to do; the info icon next to it explains the background.
“Set up cash register”
- 01FinanzOnline user for the register
Select “Enter”, enter participant ID, user ID and PIN of your Registrierkassen-Webservice user and select “Save and check”. STRYK checks the sign-in with FinanzOnline straight away.
The step shows “User … is entered.” and a check mark. - 02Set up register
Select “Set up register”. STRYK sets up the signature, registers the signature unit and the register with FinanzOnline, and creates and checks the start receipt. This takes up to a minute; if it is interrupted, “Try again” continues where it stopped.
The step carries a check mark and the register appears in the list as “Active”. - 03Done
The last step shows “Register active” and the date of the checked start receipt. From now on STRYK signs every cash and on-site card payment.
“Start receipt checked on …” appears.
Daily view and statuses
Under Accounting → Till → Cash register you see each register with register ID, last receipt, “Start receipt checked”, “Last monthly closing” and “Annual receipt checked”.
Special receipts: who triggers what
Besides normal cash receipts, the RKSV requires special receipts.
| Receipt | When | Triggered by | What you do |
|---|---|---|---|
| Start receipt | At registration | STRYK, checked through FinanzOnline | Check that “Start receipt checked” shows a date. |
| Monthly receipt | After the end of the month | STRYK automatically | Nothing; “Last monthly closing” shows the month. |
| Annual receipt | For December, after the end of the year | STRYK, checked through FinanzOnline | Print, keep and confirm in STRYK. |
| Recovery receipt | When an outage ends | STRYK automatically or with “End outage” | End a reported outage yourself. |
| Final receipt | At decommissioning | STRYK with “Take out of service” | Start the decommissioning. |
Outage of the signature unit
If the signature service cannot be reached, the register switches to “Outage”. You keep taking payments; receipts carry the outage note. If the outage lasts longer than 48 hours, STRYK reports it to FinanzOnline automatically.
For an outage that is not just temporary, such as theft, loss or a defect, use “Report outage” in the “More” menu.
Keep using an external register
If your restaurant or bar keeps its own cash register that is already registered, you can import its signed receipts with “Import receipts from an external register”. Registration and deregistration of this register stay with your register provider and FinanzOnline.
Connect the external register
- 01Add the register
Click “Add external register” in the section of the same name and enter the data from your register provider.
The external register appears in the list. - 02Assign it to the outlet
In the day close, under “Restaurant and bar sales”, choose “Register signs externally” for this outlet and enter the register ID of the external register.
STRYK posts the daily takings for this outlet.
Decommissioning and ending the module
You can only end the module once every register is out of service and deregistered. It can then be cancelled to the end of the month; from then on cash and on-site card payments are blocked again.
Take the register out of service and end the module
- 01Take out of service
In the “More” menu choose “Take out of service”, select the reason and confirm with a renewed sign-in.
The register shows “Closed” once FinanzOnline has confirmed. - 02End the module
As owner choose “End cash register module” in the module card’s “More” menu. Under “Still to do” STRYK lists open registers; for an external register, mark it as out of service after deregistering it with your provider.
The list is empty and “End module” can be clicked.
