Software for chalets
Chalet software for direct booking, changeover day and invoicing
Guests book your chalet on your own booking page and check in online beforehand. On changeover day your team sees which chalet is ready.
- Booking page with six design templates
- Cleaning status per chalet on changeover day
- Try it free for two weeks with your chalets
In short
Chalet software is a booking and management program for holiday chalets that connects direct booking, check-in, cleaning, tourist tax (Ortstaxe) and invoicing. STRYK runs in the browser and bills each chalet as one unit: a base fee plus a fixed amount per unit and month. The booking page is included. STRYK takes no revenue commission on the core price; online payment through STRYK carries a 1.9% platform fee plus the payment provider's costs.
Updated
Where chalet owners lose money and patience today
A chalet brings in a lot of revenue each week and a lot of work on Saturday. Money and patience mostly go at these points.
- Today
One chalet week is a high booking amount. If the booking comes through a portal, the commission applies to the full sum. Your own website, by contrast, only links to an enquiry email, and the guest prefers to book where they get instant confirmation.
With STRYKThe Booking Engine shows availability and price for your chalets directly from STRYK, with photos and descriptions for each category. You choose one of six design templates and run the page on a STRYK address or your own domain. The tourist tax is included in the displayed price.
Read more - Today
At 10:00 on Saturday one family leaves, and at 16:00 the next one arrives. The cleaner drives from chalet to chalet with a list in the car, and you find out by phone whether the chalet up the slope is ready.
With STRYKThe housekeeping plan shows departures, stayovers and arrivals for each changeover day, with room status and assignment. The head housekeeper sees which chalet is ready and releases it. The checklist for each status is part of the plan.
Read more - Today
The guest arrives at 21:40 after getting stuck in traffic on the mountain pass. Nobody is in the office, the directions are in an old email, and the registration details are still missing.
With STRYKAn automation sends your message with directions and arrival notes to the guest before arrival. The guest fills in the registration details beforehand through online check-in, and your team checks them in the evening. How the guest gets into the chalet remains your arrangement.
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A changeover day at a chalet village with STRYK
An example Saturday in a village with eight chalets, run by a couple with a head housekeeper and two cleaners.
Plan for changeover day
Five families leave today, five arrive and three stay on. The head housekeeper assigns the two cleaners their chalets and moves the two arrivals due before 15:00 to the top of the list.
Departure and invoice
The family from chalet 3 leaves. With check-out, the chalet switches to dirty in the plan, and the invoice includes the tourist tax that was already calculated at booking. The PDF goes to the family by email.
Chalet ready for arrival
The cleaner sets chalet 3 to ready. The head housekeeper signs it off and releases it. Your office sees the status in the plan and does not have to shout up the slope.
Reviewing online check-ins
Four of the five arrivals have already filled in their registration details online. The owner checks them in the office and adds the identity details for the fifth family by hand.
New direct booking
A booking for February comes in through the Booking Engine. It appears in the calendar without anyone reloading the page. The team gets a notice, and the deposit runs through your online payment account.
Late arrival after the pass
The last family reaches chalet 6 only after the traffic jam. An automation sent them directions and notes by email the day before, and their registration details have been recorded online since Wednesday. The key handover follows the arrangement you made for late arrivals.
What a chalet owner uses in STRYK
From the picture on the booking page to the chalet released on Saturday afternoon.
Booking Engine in the style of your property
The booking page shows availability and prices directly from STRYK. You choose one of six design templates, add photos and texts for each category and show the tourist tax in the price. You connect your own domain in STRYK with guided steps.
Read morePrices by season and length of stay
In the price calendar you maintain prices by period. Rules and discounts apply to length of stay, booking lead time, weekday, category and channel. You see a preview before every change, and the price calculator checks a stay without a booking.
Read moreHousekeeping for changeover day
The daily plan shows status, occupancy and tasks for each chalet and assigns them to cleaners. Checklists are tied to the status, and on request the plan is sent as a PDF by email every day at a fixed time.
Read moreOnline check-in and kiosk
Guests fill in registration details before arrival, including identity data, a photo of the document, consent and signature. Your team checks them. If there is a tablet at the property, the guest can check in there and sees their key code as text at the end.
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Chalet rentals by enquiry email or with STRYK
What changes in the tasks that come back every season.
| Task | Enquiry email and list | With STRYK |
|---|---|---|
| Answer enquiries | The guest writes an email, you check the calendar, work out the price and reply the next day. | The guest sees availability and price on your booking page and books directly. The booking lands in the calendar. |
| Weekly rate and early-booking offer | Discounts live in the owner's head and get recalculated for every enquiry. | Discounts depend on length of stay, booking lead time or weekday. The price calculator shows the final price before you quote it. |
| Importing portal bookings | Every booking arrives by email and is entered into the calendar by hand. | With a connected portal, bookings, changes and cancellations land in the booking calendar. The channel manager connection is in progress; we confirm available portals for each property after assignment and a connection test. |
| Cleaning on changeover day | A paper list, shouting and phone calls between the chalets. | One plan with assignments and room status that the office and the head housekeeper see together. |
| Deposit and balance | Track bank transfers by hand and write reminders. | With a connected online payment account, online payment runs through STRYK. The balance is collected at the cancellation deadline. |
| Invoice with tourist tax | Word template, tourist tax entered by hand, corrections overwrite the original. | Invoice generated from the booking, with the tourist tax already on it. A correction runs through a credit note, and the original is kept. |
One price that grows with your property
A chalet counts as one unit, just like a room, even if it has ten beds. The booking page costs nothing extra. If you collect deposits online through your online payment account, a platform fee and the payment provider's fees apply to those amounts.
Pricing in detail€59 base fee + €6 per room or unit per month
Example with 8 rooms€107per month
- 14-day free trial
- No setup fee
- Personal onboarding
Net prices, annual billing. 20% off the base fee in the first contract year.
Switching to STRYK before the winter season
Nothing needs installing. We guide you through the import, and you put together the booking page from your own photos and texts.
Tell us your chalets and changeover days
Tell us how many chalets you have, your usual changeover days and how you take bookings today. In our call we decide which Saturday is run through in the trial.
Set up chalets and prices
You create your chalets as rooms or categories, with photos, description and occupancy. Then you maintain seasonal prices, discounts and the tourist tax.
Import existing bookings
Guests and bookings for the coming winter arrive as CSV or XLSX. A trial run shows in advance which booking is not assigned to any chalet.
Activate the booking page
You choose the design template, check the page and connect your own domain if needed. For online payment you connect your online payment account.
Set a cut-off date
From that day on, only STRYK accepts bookings, ideally before the first winter Saturday. The head housekeeper and every cleaner receive their own access with the right role.
Frequently asked questions
Can I offer a chalet week at a lower rate than three nights?
Yes, with a discount tied to length of stay, for example from seven nights. You can also tie discounts to booking lead time, weekday, category and channel, for example an early-booking rate only on your own booking page. The price calculator shows the final price before you quote it on the phone.
What does the booking page look like for an upmarket chalet?
You choose from six design templates and add photos and descriptions for each category. The page runs on a STRYK address or your own domain, which you connect in STRYK with guidance. Prices, availability and the tourist tax come directly from STRYK.
How do I plan cleaning on changeover day?
With the housekeeping plan, which shows the day's departures, stayovers and arrivals. You assign each chalet to a cleaner, and the head housekeeper releases it after cleaning. On request the plan is sent as a PDF by email every day at a fixed time.
How do late-arriving guests get their information?
By email, which an automation sends before arrival once you have set it up. You create the text with directions, parking and notes as a template with placeholders. How the guest gets into the chalet is up to you; there is no connection to lock systems.
Can I collect a deposit online?
Yes, with a connected online payment account. Which payment methods are available depends on what is enabled in that account. A platform fee of 1.9% applies to the amount processed online, in addition to the payment provider's costs. Without online payment there is no platform fee.
Does STRYK replace Booking.com and other portals?
No. Portals remain a sales channel that you negotiate and pay for yourself. If a guest books the chalet week on your own website, no portal commission applies, and STRYK takes no revenue commission on the core price; online payment through STRYK carries a 1.9% platform fee plus the payment provider's costs. The connection through the STRYK Channel Manager is in progress; we confirm available portals for each property after assignment and a connection test.
Can I block a chalet for renovation?
Yes, with a room block for the period. The block affects availability and room selection, and the chalet then does not appear as available on the booking page or on connected portals.
Run through your chalet changeover day in the trial
Tell us the number of your chalets and your changeover days. In the 14-day trial you set up a booking page and run through a Saturday with departures, cleaning and arrivals.