01
Inbox and views
The inbox shows the mailboxes you have access to. Filters by topic, status or mailbox and up to 20 saved views help you find what you are working on.
02
Reply in the booking context
Assign a message to a guest and a booking. You then see stay, payment and history next to your reply and can attach documents.
03
Work together
Conversations can be assigned, snoozed, starred or marked as done. Internal notes are visible to your team only.
04
Sending with control
You can schedule messages for later. After sending you have 10 seconds to undo. If delivery is unclear, check the delivery status instead of sending again.
05
Setup
Delivery, mailboxes, incoming email and reply suggestions are set up under Settings › Communication.
