In short: who each system is built for
Behind SIHOT is GUBSE AG, based in Schiffweiler in Saarland. According to its website, the company has been owner-managed since 1986, has nine locations worldwide and is in use in more than 39 countries. SIHOT is aimed at city hotels, holiday and wellness hotels, conference hotels, hotel chains, hostels and independent properties. Around the PMS there is its own POS system, a digital guest journey and numerous modules, for example for events, sales, vouchers, kiosk, payments, yield and the management of chains and hotel associations. According to the vendor, the data is stored on servers in Germany.
STRYK brings reception, direct bookings, channel management, housekeeping and billing together in a cloud PMS from Salzburg. Its modern, clear interface is built around everyday hotel work. The booking engine, online check-in and kiosk are included in the core price, with published pricing per room.
| Criterion | SIHOT | |
|---|---|---|
| Head office | Salzburg | Schiffweiler (Saarland), nine locations worldwide |
| Target group | Hotels, guesthouses and aparthotels with roughly 5 to 80 rooms | City, holiday and wellness, and conference hotels, chains, hostels and independent properties |
| Price | €59 plus €6 per room per month, net, billed annually | Not publicly stated, demo on request |
| Channel manager | Yes, in the core price | Via partners from the SIHOT integration directory, including SiteMinder, D-EDGE, DIRS21 and RateTiger |
| Booking engine | Built in, in the core price | SIHOT.WEB module, commission-free direct booking with online payment |
| Online check-in | Separate module in the core price, with registration details, ID and signature | SIHOT.GO! module, web-based without an app download |
| On-site self check-in | Kiosk as a separate module in the core price; shows the room number or a stored key safe code, no card terminal, no door lock integration | SIHOT.KIOSK module with payment and issuing of a key card or mobile access |
| Guest registration and tourist tax | Deadline monitoring, file in MBS format or CSV; tourist tax with tourist tax return | Feratel interface for the registration form (Meldeschein) and automatic deregistration at check-out; tourist tax as a separate levy |
| Till | Cash register for the front desk as an add-on; restaurant tills post to the room via the POS interface | Own POS system SIHOT.POS; fiscalisation for Austria with signature on receipts |
| Payments | Online payment (deposit, balance) | SIHOT.PAY module; several payment providers via partners, including Adyen, Nexi and Worldline |
| Languages | Interface, booking engine, guest pages and documents in 18 languages | “Available in many languages”, list not publicly stated |
| Trial and set-up | 14-day free trial, no set-up fee | Demo on request, no free trial mentioned; set-up costs not publicly stated |
What it costs: worked example for 10, 25 and 50 rooms
For STRYK, the price can be worked out directly: a €59 base price plus €6 per room per month, net, billed annually. Paying monthly costs 20% more. In the first contract year there is a 20% discount on the base price. There is no set-up fee and no limit on the number of users. Direct bookings that guests pay online through STRYK carry a platform fee of 1.9%; bookings without online payment are not affected.
SIHOT does not publish prices. We therefore do not estimate this price. Because SIHOT is modular and the channel manager and payment providers are connected through partners, a quote should include every building block you need for daily operations, including the partners’ costs.
| Rooms | SIHOT | ||
|---|---|---|---|
| 10 | €119 | €142.80 | Not publicly stated |
| 25 | €209 | €250.80 | Not publicly stated |
| 50 | €359 | €430.80 | Not publicly stated |
Items a SIHOT quote should list so you can compare
- Recurring fee for the PMS and the number of users
- Modules: SIHOT.WEB (booking engine), SIHOT.GO! (online check-in), SIHOT.KIOSK, SIHOT.PAY, SIHOT.VOUCHER
- The partner’s channel manager, including its own fee
- POS system and fiscalisation, if you run a restaurant or bar
- Feratel interface and hand-over to accounting
- Set-up, training, support, contract term and notice period
Where SIHOT is strong
SIHOT comes with its own POS system. According to its website, SIHOT.POS is built for restaurants, bars, spas and room service and is connected to the PMS. For Austria, the online help describes fiscalisation with a signature on invoices and receipts. If you want hotel and food and beverage from the same vendor, you will not find that in STRYK.
The range of features goes far beyond a small hotel. There are modules for events and banquets with group arrivals, for sales and corporate clients, for customer loyalty and CRM, for bed allocation in hostels and for chains and hotel associations with shared master data and consolidated reports. On top of that come yield management and an app for housekeeping and maintenance.
SIHOT is also broadly positioned on interfaces. The integration directory lists numerous connections in areas such as distribution, payments, tills, check-in and revenue management. For Austria there is a Feratel interface that transmits registration forms (Meldescheine) and automatically deregisters guests at check-out. According to the website, the kiosk issues key cards or mobile access, and digital keys can be provided in guests’ wallets. According to the vendor, support is available around the clock, and almost 40 years on the market is experience a young product does not have.
Where STRYK is strong
The price is public and predictable per room. You know what your property will cost before the first conversation and can test STRYK for 14 days with sample data, at no cost and without a set-up fee. The booking engine, gift vouchers and POS interface are in the core price, online check-in and kiosk as separate modules included in the core price, not sold as individual partner products.
Overbooking protection checks every booking, whether it comes from reception, the booking engine or a connected OTA. Connect Booking.com, Expedia, Airbnb and other channels to STRYK. Manage rates and availability centrally and handle OTA reservations in the calendar. The booking engine runs on your own subdomain or domain, with extras, online payment and confirmation including PDF.
For Austrian obligations, STRYK brings guest registration with monitoring of the 24-hour deadline and a file in MBS format or as CSV, tourist tax with age limits and a tourist tax return, and a tax advisor package with BMD, DATEV, CSV and Excel. Invoices are numbered without gaps and cannot be changed once issued; e-invoicing and bank import are included. The interface, booking engine, guest pages and documents are available in 18 languages.
Hotel software should feel good to use. STRYK pairs a modern, clear interface with everyday reception tasks: editing calendar bookings, checking room status and opening guest details directly. Consistent controls across pricing, housekeeping and billing make moving between departments feel familiar.
What switching from SIHOT to STRYK looks like
Changing hotel software is above all a question of data and timing. STRYK takes over rooms, categories, upcoming bookings and key guest data from structured CSV, Excel or ZIP packages. Every import first runs as a test run with a check report that names the row, field and problem before anything goes live. Clarify the best export route from SIHOT with the vendor. Issued invoices and till data usually remain in the old system and are archived there to meet the retention requirements.
Check in advance which SIHOT modules and partner products you use today. Whether you still need a partner’s channel manager depends on which channels we confirm for your property through STRYK; the STRYK the channel manager is included in the STRYK core price. Keep an eye on notice periods. If you use SIHOT.POS, you will need a separate cash register from a POS provider in future; if it supports the STRYK interface, till sales post directly to the room.
The process in five steps
- 01Take stock
Which data moves: rooms, categories, rates, upcoming bookings, guests, companies, open vouchers. Which modules and partner products run today, and what stays in the old system for archiving.
- 02Plan till and payments
Choose a POS provider and interface, set up a payment account, inform your bank and tax advisor.
- 03Test run before the cut-over date
After accepting the terms and the data processing agreement, check the import in a test run, set up the booking engine and map the channels confirmed for your property, check invoices and the registration file with sample bookings. SIHOT keeps running during this phase.
- 04Set the cut-over date
Choose a quiet day. From that day on, new bookings arrive only in STRYK; the portals confirmed for your property are switched from the previous channel manager to STRYK so that no room is sold twice.
- 05Close out the old system
Settle departures up to the cut-over date there, close the till there, export the data and archive it for the retention period, and cancel contracts you no longer need.
The questions that decide
Which system is better depends above all on the size and business model of your property. The following questions help you weigh things up.
STRYK does not provide central multi-property management or dedicated event and group-allotment management. SIHOT is therefore the more relevant option for chains run from a central office or hotels with extensive conference and banqueting business.
Checklist for your decision
- Do you run several properties or a hotel association managed from a head office? Then a lot speaks for SIHOT.
- Are conferences, banquets or group business an important part of your revenue? SIHOT offers dedicated modules for that.
- Do you need till and hotel from the same vendor, without exception?
- Should key cards be issued at the kiosk?
- Would you like to know the price before the first conversation and test the software at no cost? STRYK offers that.
- Should the booking engine, online check-in and kiosk be included in the core price rather than as modules or partner products?
- Do you need guest pages and documents in many languages?