5 hotel systems for Austria compared for 2026, created by STRYK

What Austrian hotels need from their software

Three obligations set the daily routine of an Austrian accommodation business apart from that in many other countries. First, guest registration: guests must be registered within a short period after arrival, depending on the municipality via the tourism board’s registration system, by file upload or on paper. Second, the local tourist tax (Ortstaxe or Nächtigungsabgabe), whose amount, exemptions and settlement are set by the federal state and the municipality. Third, the cash register obligation: businesses above certain turnover thresholds must record cash sales, which include card payments, with a cash register that has a security device.

Then there is accounting. Most hotels pass their documents to a tax advisor, who in Austria often works with BMD or RZL. The better the software hands over sales, payments and invoices in a structured way, the fewer queries there are at month-end. Clarify the details of your obligations with your municipality, tourism board and tax advisor; software can support them but cannot replace them.

The criteria we used

We only chose features that can be checked on the vendors’ websites or in their public help pages. A criterion only counts as met if the vendor clearly states it there. For the cash register, only a till of the vendor’s own counts, not a connection to a third-party till. That is deliberately strict and applies to STRYK too. STRYK’s ‘Cash register & fiscalisation’ add-on signs payments at the front desk but does not replace a restaurant or bar till.

The criteria by vendor (according to vendor websites, checked on 14 October 2026)

Vendor	Guest registration AT	Tourist tax	Head office in Austria	Accounting	Own till	Public price	Met
STRYK	Yes, file in MBS format or CSV	Yes, with tourist tax return	Yes (Salzburg)	Yes, BMD, DATEV, e-invoicing	No for restaurant and bar (interface); front desk via add-on	Yes
CASABLANCA	Yes, registration module	Yes, spa tax (Kurtaxe) by age	Yes (Tyrol)	Yes, BMD interface	Yes	No, individual quote
Gastrodat	Yes, registration form, registration systems	Yes, with seasonal periods	Yes (Salzburg)	Yes, accounting interface	Yes	On request
HotelFriend	Not stated for Austria	Yes, city tax report	No (Berlin)	Yes, DATEV, XRechnung, ZUGFeRD	POS module available, receipt signing for Austria not verifiable on the website	Yes, “from” price
SIHOT	Yes, Feratel interface	Yes	Not stated (Germany)	Yes, accounting handover	Yes, fiscalisation for Austria	On request

The vendors in detail

Vendors are listed with STRYK first; we do not rank them. CASABLANCA, Gastrodat and STRYK each meet five criteria. According to its website, CASABLANCA has been on the market since 1990, Gastrodat says it brings together more than three decades of experience, and STRYK is the youngest system and the only one of the three to state a free trial and a published price.

For a hotel with a large restaurant, having its own restaurant till carries a lot of weight, and CASABLANCA and Gastrodat have one while STRYK does not. So read the table with your own business in mind and weight the criteria yourself.

What a 20-room hotel pays

Of the five vendors, only STRYK and HotelFriend state an amount. For all the others, the price depends on modules, interfaces and onboarding. Always include the till when you compare: with STRYK you pay for your existing or new till with the POS provider; with vendors that have their own till, it is usually in a separate module. If the front desk also takes cash or card, STRYK adds the ‘Cash register & fiscalisation’ add-on.

Public pricing, excl. VAT, as of 7 October 2026

Vendor	Amount according to vendor	Also note
STRYK	€179 per month for 20 rooms (billed annually)	Restaurant till from the POS provider; ‘Cash register & fiscalisation’ add-on for cash and card at the front desk; 1.9% on direct bookings paid online through STRYK
HotelFriend	From €156 per month (“FLEX” plan)	Total price depends on the products chosen
CASABLANCA, Gastrodat, SIHOT	Individual quote	Ask about modules for registration, till and interfaces

When another system is a better fit

If your hotel runs a large restaurant with lots of cash sales and you definitely want till and hotel system in one program from the same vendor, CASABLANCA or Gastrodat are the obvious choice by our criteria. The same applies to resorts with a conference business, for which SIHOT brings a lot of functionality.

If you want to keep your till, check with your POS provider before choosing STRYK whether they can connect to the STRYK interface. If you mainly let holiday apartments without a reception, specialised rental software is often cheaper; in that case pay particular attention to how guest registration and tourist tax are handled.

How to make your decision

Test every shortlisted system with a typical day at your hotel: a family with two children arrives, the registration falls due, a guest charges a bar bill to the room, at check-out the tourist tax is shown correctly, and at month-end the export goes to your tax advisor. Wherever you need a separate list for any of this, make a note.