STRYK or CASABLANCA? Hotel software compared head to head in 2026

In short: who each system is built for

CASABLANCA is a family-run vendor from Schönwies in Tyrol and, according to its website, has been on the market since 1990. The program is aimed at holiday, wellness, conference and city hotels up to businesses with several properties. At its core is a hotel PMS surrounded by numerous add-ons: guest registration, online check-in, self-service reception, payment, booking engine, channel management, and spa and MICE management. According to its system requirements, the software runs on Windows, as a server with workstations, as a single workstation or on virtualised servers.

STRYK brings reception, direct bookings, channel management, housekeeping and billing together in a cloud PMS from Salzburg. Its modern, clear interface is built around everyday hotel work. The booking engine, online check-in and kiosk are included in the core price, with published pricing per room.

STRYK and CASABLANCA at a glance (according to vendor websites, as of 7 October 2026)

Criterion	STRYK	CASABLANCA
Target group	Small and mid-sized hotels, guesthouses, aparthotels (roughly 5 to 80 rooms)	Holiday, wellness, conference and city hotels, from small properties to businesses with several sites
Deployment	Cloud, in the browser	Windows software as server/client, single workstation or on virtualised servers; Apple devices not supported for installation
Price	€59 plus €6 per room per month, net, billed annually	No standard price, individual quote
Channel manager	Yes, in the core price	In-house channel manager with direct connections to Booking.com, Expedia, HRS and Feratel; further platforms via partners
Booking engine	Built in, in the core price	Booking engine as an add-on, commission-free
Online check-in	Separate module in the core price, with registration details, ID and signature	Add-on, with digital guest registration and signature
On-site self check-in	Kiosk as a separate module in the core price; shows the room number or a stored key safe code, no card terminal, no door lock integration	Self-service reception as an add-on; payment online, room card from the existing encoder
Guest registration and tourist tax	Deadline monitoring, file in MBS format or CSV; tourist tax with tourist tax return	Registration add-on with transmission to the registration office; spa tax (Kurtaxe) by age
Till	Cash register for the front desk as an add-on; restaurant tills post to the room via the POS interface	Own till, activated for the Austrian cash register regulation (RKSV) by support
Payments	Online payment (deposit, balance)	Several providers directly, including Nexi and Seekda Pay, more via Datatrans
Languages	Interface, booking engine, guest pages and documents in 18 languages	Not publicly stated
Trial and set-up	14-day free trial, no set-up fee	Demo on request, no free trial mentioned; on-site training (Einschulung) planned, cost not publicly stated

What it costs: worked example for 10, 25 and 50 rooms

For STRYK, the price can be worked out directly: a €59 base price plus €6 per room per month, net, billed annually. Paying monthly costs 20% more. In the first contract year there is a 20% discount on the base price. There is no set-up fee and no limit on the number of users. Direct bookings that guests pay online through STRYK carry a platform fee of 1.9%; bookings without online payment are not affected.

CASABLANCA does not publish prices. According to its pricing overview, the vendor draws up an individual quote with the modules, interfaces and services a property needs. We therefore do not estimate this price. For a fair comparison, ask for a quote and make sure it contains the same building blocks that are included in the STRYK core price.

Monthly costs, net, based on the public price

Rooms	STRYK, billed annually	STRYK, billed monthly	CASABLANCA
10	€119	€142.80	Individual quote
25	€209	€250.80	Individual quote
50	€359	€430.80	Individual quote

Where CASABLANCA is strong

CASABLANCA comes with its own till. According to its documentation, support activates the cash register under the Austrian cash register regulation (RKSV) after on-site training and registers it with FinanzOnline, the Austrian tax portal. If you run a restaurant, bar or shop with a lot of cash sales and absolutely want till and hotel in the same program from the same vendor, you will not find that in STRYK.

The range of features has grown over decades. Besides the PMS, CASABLANCA offers add-ons for spa and wellness operations, conferences and events (MICE), allotment management and vouchers. According to its website there are more than 200 integrations, including an interface to BMD. For a holiday hotel with a large spa and meeting rooms, that is a real advantage.

CASABLANCA also goes a step further with self check-in: according to its website, guests issue their own room card at an existing encoder. For payments, several providers are connected directly and more via Datatrans. According to the website, support is available 365 days a year, directly from the vendor’s own team. And with 35 years on the market, CASABLANCA has experience a young product cannot match.

Where STRYK is strong

The price is public and predictable per room. You know what your property will cost before the first conversation and can test STRYK for 14 days with sample data, at no cost and without a set-up fee. The booking engine, gift vouchers and POS interface are in the core price, online check-in and kiosk as separate modules included in the core price, not sold as separate add-ons.

STRYK runs entirely in the browser. There is no server on site, no on-site updates and no dependence on Windows; reception, housekeeping and management work from any authorised device with the same data. Overbooking protection checks every booking, whether it comes from reception, the booking engine or a connected OTA. Connect Booking.com, Expedia, Airbnb and other channels to STRYK. Manage rates and availability centrally and handle OTA reservations in the calendar.

For Austrian obligations, STRYK brings guest registration with monitoring of the 24-hour deadline and a file in MBS format or as CSV, tourist tax with age limits and a tourist tax return, and a tax advisor package with BMD, DATEV, CSV and Excel. Invoices are numbered without gaps and cannot be changed once issued; e-invoicing and bank import are included. The interface, booking engine, guest pages and documents are available in 18 languages.

Hotel software should feel good to use. STRYK pairs a modern, clear interface with everyday reception tasks: editing calendar bookings, checking room status and opening guest details directly. Consistent controls across pricing, housekeeping and billing make moving between departments feel familiar.

What switching from CASABLANCA to STRYK looks like

Changing hotel software is above all a question of data and timing. STRYK takes over rooms, categories, upcoming bookings and key guest data through a data import with a test run: source values and the prepared STRYK values are shown side by side before the import, and unclear details are resolved before anything goes live. Issued invoices and till data usually remain in the old system and are archived there to meet the retention requirements.

Because STRYK has no restaurant till of its own, decide in advance how the restaurant, bar or spa will bill in future. If your POS provider supports the STRYK interface, till sales post directly to the room. If you currently use the CASABLANCA till, you will need a separate cash register from a POS provider. For payments at the front desk, Austria and Germany have the ‘Cash register & fiscalisation’ add-on.

The questions that decide

Which system is better depends less on the feature list than on your property. The following questions help you weigh things up.