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Settings › Guests & check-in

This is where you decide which details you need from guests and when an ID is required.

01

Guests & privacy

The switch for guest photos applies to the guest list, guest detail, messages and booking detail. Age groups define how STRYK checks children’s ages in bookings.

02

ID requirement

Choose who must show an ID: all guests, everyone except selected countries, only guests from outside the EU, EEA and Switzerland, only selected nationalities, or nobody. Then decide whether the rule applies at reception, at self check-in or the kiosk, or at both.

03

Required fields and your own fields

Required fields set what every guest must provide at check-in, such as date of birth, nationality, address or ID document. Hotel-specific fields add details only your property needs. STRYK checks both in the PMS, in online check-in and at the kiosk.

04

Guest times and guest information

Check-in and check-out times apply to the booking page, online check-in and messages. Guest information such as Wi-Fi or breakfast times is available as placeholders in messages and automations.

Common questions

Can I switch off a field required by law?
Yes, after a confirmation. Your property is then responsible for checking the registration duties that apply.
Where do I set up guest reporting to the municipality?
In its own area, Settings › Municipality reporting, for example for Feratel or registration files.

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