Answer calls without searching through lists
Hotel management, Hotel-wide search
Guests, bookings, invoices, quotes and rooms, all from one search box.
A guest calls and only gives their surname? Search takes you straight to their profile and booking.
Hotel-wide search
Find guests despite small typos
Resolve invoice queries with the number
Carry on working directly on the right guest
Every role sees only its own areas
Find settings again by keyword
How it works in your hotel
- 01Search box at the top of STRYK, results from two characters
- 02Guests by name, email, phone or date of birth
- 03Bookings by number, guest, booking channel or room
- 04Invoices and quotes by number, recipient, company
- 05Rooms by number, floor or category
- 06Similar spellings of names are found
- 07Results page with filter by area
- 08Use arrow keys, Enter and Escape
Four practical jobs in daily hotel operations.
Call about an arrival
Mrs Hughes asks about her booking. Typing ‘Hug’ is enough, and her profile and booking appear separately in the results.
Query from accounts
The company gives an invoice number. The result shows recipient and status and opens the invoice directly.
Name written down wrongly
The note says ‘Smtih’. The small transposed letters do not stop the search from finding Mr Smith.
Quick check on room 305
Enter the room number and the room centre opens with occupancy and room status, no detour via the calendar.
Common questions: Hotel-wide search
What does STRYK search centrally?+
Guests, bookings, invoices, quotes and rooms; matching settings areas are additionally offered within the user’s permissions.
Where do I start searching?+
Directly in the global search in the workspace header. Initial matches appear while typing; Enter opens the complete results page.
How many characters do I need?+
Search starts at two characters. Empty or overly short input does not produce a noisy result list.
Does STRYK find typos?+
For names and key identifiers, similar spellings are ranked alongside partial matches. A small transposition need not slow down front desk.
How can I find guests?+
By name, first name, surname, email, phone or birth date-always only within the property’s own records.
How can I find bookings?+
By booking number, guest name, email, phone, channel, room number or the linked guest’s birth date.
Does search find invoices?+
Yes. Invoice number, recipient, company and booking number lead directly to the relevant finance record.
Does search find quotes?+
Yes. Quote number, recipient and company appear as a distinct result type with state and date.
Can I search rooms?+
Yes. Room number, name, floor, area and category lead directly to the room workspace.
Why are results grouped?+
So a name does not become an unreadable mixed list. Guest, booking, invoice, quote, room and settings remain immediately distinguishable.
Can I filter by area?+
Yes. The full results page can be limited to guests, bookings, invoices, quotes, rooms or settings.
Does STRYK show status in results?+
Bookings, invoices and quotes show their business state directly on the result so the team can assess before opening.
Does a result open the right record?+
Yes. The result carries the concrete action to the guest, booking, invoice, quote or room-never a dead search card without a next step.
Does STRYK recognise typical numbers?+
The interface recognises common booking, invoice and quote prefixes and prioritises the relevant area without losing other permitted matches.
Can I use the keyboard?+
Yes. Arrow keys move through suggestions, Enter opens the selected result or results page and Escape closes search.
Does search work on mobile?+
STRYK runs in the browser, at reception and in the office also as STRYK Desktop for Windows and macOS, and on the go as the STRYK app for iPhone and Android.
How current are search results?+
Search works with the current property records. New or changed bookings, guests and documents therefore appear in the right context.
Are all results loaded at once?+
No. Quick search limits matches per area; the results page shows more while remaining controlled. This keeps search responsive as records grow.
Does every employee see the same results?+
No. Guests, bookings, finance, rooms and settings appear only when the role may read the relevant area.
Can one property find another property’s data?+
No. Search shows only data from the signed-in property. Information from other properties remains fully separated.
What happens on a search error?+
STRYK shows the error clearly and offers a retry. The team immediately knows that results have not yet loaded completely.
Where does search save time day to day?+
For calls, arrivals, invoice questions and spontaneous room checks: enter one clue, recognise the right context and continue directly.
Does global search cost extra?+
No. Permission-aware search across central property areas is part of the single STRYK offer-with no setup fee and no hidden module price.
Could Hotel-wide search work for your hotel?
14 days free. All STRYK core apps included. No setup fee; optional AI modules are separate.
