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Rooms and apartments (unit types)

Every category has a type: Room or Apartment. This guide shows how to set up holiday homes and apartments with rooms, beds, a price per unit and guest access.

What you can do safely afterwards
  • Every category is a room or an apartment, and new categories start with the type that fits your business.
  • Guests see apartments with layout, beds, size, kitchen and a price per unit.
What you need before starting
  • For every apartment you know its rooms, beds, bathrooms, kitchen and how many identical units you rent out.
  • You may edit rooms and categories. Without this permission, STRYK does not show the choice of the type of property or the editing actions.
01

Choose the type of property

As long as no category exists, the rooms page shows “Type of property” with three options. The choice sets the default type of new categories and the words STRYK uses for the rooms area in the navigation.

What the type of property changes
Type of propertyDefault type of new categoriesNavigation
Hotel or guesthouseRoom (works as before)Rooms
Holiday homes and apartmentsApartmentUnits
MixedRoom; you choose the type per categoryRooms & apartments
02

Create a category and choose the type

A new category first asks “What do you rent out?”. Room is a hotel or guesthouse room with beds in one room. Apartment is a holiday home or apartment with several rooms, a kitchen and a price per unit. For an apartment, the editor adds the steps “Rooms & beds” and “Prices & rules”.

Start an apartment category

  1. 01
    Open a new categoryRooms → Rooms & categories → New category

    Open Rooms → Rooms & categories and select “New category”.

    The editor opens with the question “What do you rent out?”.
  2. 02
    Choose Apartment

    Select “Apartment” and continue to “Basic information”.

    The steps “Rooms & beds”, “Prices & rules” and “Units” appear.
  3. 03
    Link the final cleaning

    Under “Basic information”, choose the extra for “Mandatory final cleaning”. You create this extra under Settings → Extras & services.

    The selected extra is shown under “Mandatory final cleaning”.
03

Rooms & beds

Add the rooms of the apartment: bedrooms, a living room or a studio area. Put the beds into each room and set the quantity. Available are double bed, queen bed, king bed, single bed, twin beds, sofa bed, bunk bed, cot, folding bed and futon.

Then describe the bathrooms with their number, shower, bathtub and separate WC, the kitchen or kitchenette with its equipment, the floor and lift, balcony, terrace or garden, parking and pets. STRYK suggests the number of guests from the beds. You can adjust it.

04

Prices & rules

An apartment has a price per unit and night. It applies up to the base occupancy. Every additional person costs a surcharge per night.

The final cleaning is not a field under “Prices & rules”. It is the mandatory final cleaning extra under “Basic information”. The guest sees it as its own line, and the invoice shows it as its own line too.

Settings under “Prices & rules”
SettingWhat it does
Base occupancyThe price per unit applies up to this number of people.
Surcharge per additional personCharged per person and night above the base occupancy. A separate child surcharge is optional. Babies under 2 are free.
Weekly and monthly discountWeekly discount from 7 nights, monthly discount from 28 nights. They do not stack with discount codes; the better discount applies.
Security depositShown to the guest as information only. STRYK does not collect the deposit.
Arrival and departure daysArrival and departure are possible only on the marked weekdays, for example Saturday to Saturday.
Interim cleaning and linen changeInterim cleaning daily, none or every few days. Linen change every few days.
05

Add the units

Under “Units” you add the physical units of the category. Three identical holiday flats are one category with three units.

Finish the category

  1. 01
    Add the units

    Add one unit for every physical apartment of this category.

    The number of units matches the apartments you rent out.
  2. 02
    Review and create

    Check the summary under “Review & create” and save the category.

    The category appears in the list with the “Apartment” label.
06

Guest access

For an existing apartment category, the editor shows “Guest access”. There you enter the arrival directions, house rules, Wi-Fi name and password and the key box code.

The guest sees these details in the guest portal only for a confirmed booking with an assigned unit. They appear a set number of hours before arrival, 24 by default, and stay visible until departure. If you wish, they appear only after online check-in.

07

Booking engine and channels

The booking engine shows apartments with layout, beds, size, kitchen and the price per unit. The final cleaning appears as a separate line.

Apartments go to the booking channels as room type “room”. The layout, the kitchen and weekly or monthly discounts are not transmitted. Maintain them in the extranet of each channel. City tax and guest registration remain per person.

Final review

The booking engine shows your apartments with layout, beds, size, kitchen and price per unit, and the final cleaning appears as its own line.

  1. 01Every category has the right type: Room or Apartment.
  2. 02Every bed is assigned to a room.
  3. 03The base occupancy is not higher than the maximum number of guests.
  4. 04Every apartment category has a mandatory final cleaning extra under “Basic information”.
  5. 05Arrival and departure days, interim cleaning and linen change match your house rules.
  6. 06Layout, kitchen and discounts are maintained in the extranet of every connected channel.

Common mistakes and the right solution

Problem

The category cannot be saved and STRYK shows “Assign every bed to a room.”

Solution

Under “Rooms & beds”, put every bed into a room.

Problem

STRYK reports that the base occupancy is higher than the maximum number of guests.

Solution

Lower the base occupancy, or raise the number of guests under “Rooms & beds”.

Problem

A booking channel shows the apartment without layout, kitchen or weekly discount.

Solution

These details are not transmitted. Maintain them in the extranet of the channel.

Problem

The guest does not see the key box code in the guest portal.

Solution

Check that the booking is confirmed, a unit is assigned and the set time before arrival has been reached. With “Show only after online check-in”, the guest must complete online check-in first.

See STRYK in your hotel workflows.

In a personal consultation, we walk through bookings, housekeeping, pricing and finance with you.

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