In short: who each system is built for
OPERA Cloud is Oracle Hospitality’s hotel PMS. According to Oracle, it suits hotels of any size, from luxury resorts to limited-service properties. It plays to its strengths where a lot comes together: central guest profiles across all properties in a group, group allotments, a loyalty programme, conference and banquet management, the connection to Oracle’s Simphony POS and its own integration platform with programming interfaces. According to Oracle Hospitality, more than 5.2 million rooms worldwide run on Oracle solutions. Distribution, Sales & Event Management and Payments are separate products.
STRYK is a cloud PMS from Salzburg for properties with roughly 5 to 80 rooms. It runs in the browser, the price is on the website, and the booking engine, gift vouchers and POS interface are included in the core price; online check-in and the kiosk are separate modules, also in the core price. The channel manager is included in the STRYK core price. STRYK does not offer features for chains and large properties, such as group and allotment management, a loyalty programme or banquet management.
| Criterion |  STRYK | Oracle OPERA Cloud |
|---|---|---|
| Target group | Small and mid-sized hotels, guesthouses, aparthotels (roughly 5 to 80 rooms) | According to Oracle, hotels of any size, from luxury resorts to limited-service properties; range of features designed for groups, chains and large properties |
| Deployment | Cloud, in the browser | Cloud, in the browser and on tablets |
| Price | €59 plus €6 per room per month, net, billed annually; 20% more if billed monthly | Not publicly stated; according to Oracle, you pay only for the functionality you need |
| Channel manager | Yes, in the core price | OPERA Cloud Distribution as a separate product: OTA and GDS channels directly from OPERA Cloud; billed by net bookings or number of rooms |
| Booking engine | Built in, in the core price, with online payment | Branded, mobile-optimised booking flow as part of OPERA Cloud Distribution |
| Online check-in | Separate module in the core price, with registration details, ID, signature and review by reception | Secure link before arrival: guests check the reservation and add address and companion details; signature on a tablet |
| On-site self check-in | Kiosk as a separate module in the core price; shows the room number or a stored key safe code, no card terminal, no door lock integration | Check-in by staff on a tablet anywhere in the property; a hotel kiosk is not mentioned on the PMS page |
| Invoicing, tourist tax, guest registration | Unchangeable invoices numbered without gaps, e-invoicing, tourist tax with return, Austrian guest registration with deadline monitoring and export | According to Oracle, fiscal and legal requirements in more than 200 countries; guest registration and tourist tax for AT/DE not publicly stated in detail |
| Till | Cash register for the front desk as an add-on; restaurant tills post to the room via the POS interface | Connection to Oracle Simphony; “Post It” as a mini till for properties without full food and beverage operations |
| Payments | Online: deposit, balance at the cancellation deadline, refund on free cancellation | Oracle Hospitality Payment Cloud Service: cards, Apple Pay, Google Pay, contactless, tokenisation |
| Languages | Interface, booking engine, guest pages and documents in 18 languages | Interface selectable in 20 languages according to Oracle |
| Trial and set-up | 14-day free trial, no set-up fee, unlimited users | Free demo; no trial mentioned; set-up costs not publicly stated |
What it costs: worked example for 10, 25 and 50 rooms
For STRYK, the price can be worked out directly: a €59 base price plus €6 per room per month, net, billed annually. Paying monthly costs 20% more. In the first contract year there is a 20% discount on the base price. There is no set-up fee and no limit on the number of users. Direct bookings that guests pay online through STRYK carry a platform fee of 1.9%; bookings without online payment are not affected.
Oracle does not publish prices for OPERA Cloud. According to the product page, a property pays only for the functionality it needs; for OPERA Cloud Distribution, Oracle names billing by net bookings or by number of rooms, and for the Payment Cloud Service a fixed rate per payment with no monthly minimum. We therefore do not estimate the total price. Also ask about the cost of roll-out and training, and get a quote that lists every building block included in the STRYK base price.
| Rooms | STRYK, billed annually | STRYK, billed monthly | Oracle OPERA Cloud |
|---|---|---|---|
| 10 | €119 | €142.80 | On request |
| 25 | €209 | €250.80 | On request |
| 50 | €359 | €430.80 | On request |
Items an OPERA Cloud quote should list so you can compare
- Recurring fee for OPERA Cloud PMS and its basis of calculation (rooms, properties, users)
- OPERA Cloud Distribution: channel manager and booking flow, billed by bookings or number of rooms
- Payment Cloud Service and its fees per payment
- Online check-in, till and any other modules you need
- Roll-out, data migration, training and support, including through a partner
- Contract term and notice period
Where OPERA Cloud is strong
OPERA Cloud is built for groups and large properties, and its scope shows it. According to Oracle, central guest profiles show a guest’s stays and preferences across all properties. Group allotments are managed with room counts and details directly in the PMS. A loyalty programme with tiers, points, special rates and rewards can be set up as simply or as elaborately as the business needs. For conferences and banquets there is OPERA Cloud Sales and Event Management.
OPERA Cloud is also broadly positioned on distribution: through OPERA Cloud Distribution, properties connect OTA and GDS channels directly from the PMS and manage availability, rates and restrictions in real time. The Oracle Hospitality Integration Platform provides programming interfaces for reservations, profiles, operations, groups and reporting.
For properties with large food and beverage operations, the connection to Oracle’s Simphony POS is an advantage: till and PMS come from the same vendor. According to Oracle, OPERA Cloud meets fiscal and legal requirements in more than 200 countries, and the interface is available in 20 languages. For a hotel group with properties in several countries, its own IT and a revenue team, OPERA Cloud is therefore usually the better fit than STRYK.
Where STRYK is strong
STRYK is built for the single independent hotel without its own IT department. The price is public and predictable per room, and you can test STRYK for 14 days with sample data, at no cost and without a set-up fee. The booking engine, gift vouchers and POS interface are in the core price, online check-in and kiosk as separate modules included in the core price, not sold as separate products.
Overbooking protection checks every booking, whether it comes from reception, the booking engine or a connected OTA. Connect Booking.com, Expedia, Airbnb and other channels to STRYK. Manage rates and availability centrally and handle OTA reservations in the calendar.
For Austria and Germany, STRYK covers the everyday obligations: guest registration with monitoring of the 24-hour deadline and a file in MBS format or as CSV, tourist tax with age limits and a tourist tax return, unchangeable invoices numbered without gaps, e-invoicing, bank import from CAMT or CSV, and a tax advisor package with DATEV, BMD, CSV and Excel. The interface, booking engine, guest pages and documents are available in 18 languages.
Hotel software should feel good to use. STRYK pairs a modern, clear interface with everyday reception tasks: editing calendar bookings, checking room status and opening guest details directly. Consistent controls across pricing, housekeeping and billing make moving between departments feel familiar.
What switching from OPERA Cloud to STRYK looks like
A switch usually comes up when a single property is moved out of a group or when a large system no longer fits the size of the property. What matters is which data moves and which contracts are running. Clarify with Oracle or your implementation partner which exports your OPERA Cloud contract includes; through its integration platform, Oracle offers interfaces to reservations and profiles.
STRYK takes over rooms, categories, upcoming bookings and key guest data through a data import with a test run: each file is assigned to a data area, columns are mapped to STRYK fields, and before the import an error report shows what is still unclear. Issued invoices remain in the old system and are archived there to meet the retention requirements. Loyalty points, group allotments and banquet orders have no equivalent in STRYK; decide in advance how you will handle them.
The process in five steps
- 01Take stock
Which data moves: rooms, categories, rates, upcoming bookings, guests, companies, open vouchers. What stays in the old system for archiving, and how long the Oracle contracts run.
- 02Plan till and payments
Choose a POS provider and the POS interface if you have used Simphony or Post It so far. Set up a payment account, inform your bank and tax advisor.
- 03Test run before the cut-over date
After accepting the terms and the data processing agreement, check the import in a test run, set up the booking engine and map the channels confirmed for your property, check invoices and the registration file with sample bookings. OPERA Cloud keeps running during this phase.
- 04Set the cut-over date
Choose a quiet day. From that day on, new bookings arrive only in STRYK; the portal connection is switched, where confirmed for your property, so that only one system sends availability and no room is sold twice.
- 05Close out the old system
Settle departures up to the cut-over date there, export the data and archive it for the retention period, and only cancel after that.
The questions that decide
Which system fits depends above all on the size and structure of your business.
Checklist for your decision
- Do you run several properties with shared guest profiles or a loyalty programme? Then a lot speaks for OPERA Cloud.
- Do you regularly have groups with allotments, conferences or banquets? OPERA Cloud offers dedicated features and products for that.
- Do you sell to travel agencies and corporate clients via GDS?
- Do you have your own IT or a partner to support a roll-out project?
- Would you like to know the price before the first conversation and test the software at no cost? STRYK offers that.
- How important are guest registration, tourist tax and hand-over to your tax advisor in line with Austrian or German rules, without an additional interface?
